I am not an IT guy but an office manager for a one doctor office. We have a Windows 2000 server and 8 desktops. We run a medical records program that uses SQL. I installed True Image Server and made a complete backup on a Western Digital external hard drive. I loaded that backup into a new Dell Poweredge Server with different hardware and it worked perfectly. I could go back and forth between both servers and they were identical. The only problem I am having is when I try to make an incremental backup of the changes since my complete backup, I can't seem to get the incremental to work correctly. I get error messages and it doesn't "update" the new changes. Any suggestions would be greatly appreciate. At this point, I suspect I will have to do a "complete" backup once a week to keep the 2 servers identical. I should mention that having a second server is in case of complete server failure. We need the medical records up to date and available every work day. The complete backup takes several hours but I can do the back up on weekends remotely. Anyway, Acronis promised that the program would copy my server and restore to a new server even if it had different hardware. And they were correct.