Acronis True Image Home 2010 Error Disk

Discussion in 'Acronis True Image Product Line' started by Mario Martinez, Jul 22, 2009.

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  1. Mario Martinez

    Mario Martinez Registered Member

    Jul 22, 2009
    I am receiving the following error when I try to backup:
    "Failed to read form sector 63 of hard disk 7
    Retry | Ignore | Ignore All | Cancel "

    I know that I can format the drive, but I would like a less drastic solution if one exists. Thank you
  2. bodgy

    bodgy Registered Member

    Sep 22, 2005
    Run Windows chkdsk with the /r switch from a command box. If the disk is the one that has Windows on it then you'll have to accept the message that pops up asking if you want to schedule the disk check the next time you boot the PC.

    Start Button\Run\"cmd" - don't enter the quotes, it's just to show what you need to type.


    chkdsk drive letter: /r

    It is probably TI having a problem - rather than a disk error itself, but run checkdisk just to make sure.
  3. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello Mario Martinez,

    Thank you for using Acronis True Image

    If the solution proposed by Colin doesn't help, please see the article available here for a further troubleshooting.

    Thank you.

    Oleg Lee
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