Acronis True Image ECHO Server trial

Get runtime error when converting image created by 9.1 server version to virtual machine VMDK.

Image is made of a HP DC7700 sff, trying to convert the image with Acronis True Image ECHO Server trial into a VMWare VMDK file,

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Microsoft visual C ++ Runtime Libary
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Program:..iles\Common
Files\Acronis\TrueImage\TrueImageService.exe

This Application has requested the runtime to terminate it in an
unusul way
Pleae contakt the application's support team for more information.
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Anybody?

 

Hello edwinistrator,

Thank you for choosing Acronis Disk Backup Software.

Could you please do the following?

- Press the Start button, choose Run, type "drwtsn32" and hit Enter;
- In the dialog that appears check the "Log File" and "Crash Dump" paths, then click the OK button;
- Reproduce the problem;
- Pick up the user.dmp and drwtsn32.log files in the directory specified at step 2.

Then submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with a solution.

Thank you.

Best Regards,
Alexey Bogomolov