When using the Acronis provided CD-ROM or when using the created Boot Recovery Disk I get the same two error messages and don't know whether they will impack a final restoration or not. I'm using build 768 and have been unable to l download 800. I keep getting returned to the login page. Yes I have cookies enabled, but use a proxy called cookie cop. It works with virtually all sites. Errors follow: "usb C: USB device not acccepting new address=9 (error=-32)" - although program seems to continue on ok. "Failed to read from Sector 0 of the hard disk 0" - retry does not cause any response and I have to hit cancel twice, which brings me to a lpage which looks like I can initiate recoveries. Norton Disk DOctor checks out ok. Anyone experienced these before? I'm using XP Pro on a ThinkPad and have created a set of images on USB 2.0 Maxtor external drives. Any ideas would be appreciated. Thanks.