Acronis True Image 8 error messages

Discussion in 'Acronis True Image Product Line' started by qaps, Mar 25, 2005.

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  1. qaps

    qaps Guest

    When using the Acronis provided CD-ROM or when using the created Boot Recovery Disk I get the same two error messages and don't know whether they will impack a final restoration or not. I'm using build 768 and have been unable to l download 800. I keep getting returned to the login page. Yes I have cookies enabled, but use a proxy called cookie cop. It works with virtually all sites. Errors follow:

    "usb C: USB device not acccepting new address=9 (error=-32)" - although program seems to continue on ok.

    "Failed to read from Sector 0 of the hard disk 0" - retry does not cause any response and I have to hit cancel twice, which brings me to a lpage which looks like I can initiate recoveries. Norton Disk DOctor checks out ok.

    Anyone experienced these before? I'm using XP Pro on a ThinkPad and have created a set of images on USB 2.0 Maxtor external drives. Any ideas would be appreciated. Thanks.
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello qaps,

    Thank you for choosing Acronis True Image (http://www.acronis.com/homecomputing/products/trueimage/).

    You need to get the latest build because it contains several fixes in Acronis Bootable CD. Please make sure you have registered at http://www.acronis.com/homecomputing/registration/ and if so please try to download the latest build from http://www.acronis.com/homecomputing/support/updates/ Please note that you may download the latest build using any computer you wish (in case you have problems with Internet connection at home).

    Thank you.
    --
    Ilya Toytman
     
  3. qaps

    qaps Guest

    I tried to do the download with version 4.7 of Netscape on a Win95 machine and that worked. I'll install it on the intended WInXPPro machine and see if the errors are cleared up.
     
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