Acronis True Image 2009 inactive and so too is Acronis Support!

Discussion in 'Acronis True Image Product Line' started by spusre, Nov 13, 2008.

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  1. spusre

    spusre Registered Member

    Joined:
    Nov 13, 2008
    Posts:
    1
    After using Norton Ghost for years i thought i'd give Acronis a try.

    It's shockingly bad!

    1. Tasks, scheduled and unscheduled become inactive. (re-installation required)

    2. Bootable rescue media fails at the same point everytime.

    So basically, you can't backup and you can't recover!

    And if that isn't bad enough, your emails to Acronis support get ignored!!
     
    spusre, Nov 13, 2008
    #1
  2. MrMorse

    MrMorse Registered Member

    Joined:
    Jun 12, 2008
    Posts:
    735
    Location:
    Germany
    Do you have the latest build 9615?

    What hardware do you have:
    - HDDs (SATA, IDE, eSATA, etc,...)
    - Chipset of the motherboard
     
    MrMorse, Nov 13, 2008
    #2
  3. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello spusre and MrMorse,

    Thank you for your interest in Acronis True Image

    spusre, you may use our Live Chat service here in order to receive immediate support.

    Thank you.

    __

    Oleg Lee
     
    Acronis Support, Dec 7, 2008
    #3
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