Acronis TI8

Discussion in 'Acronis True Image Product Line' started by billyeins, Mar 30, 2005.

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  1. billyeins

    billyeins Registered Member

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    Mar 30, 2005
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    Just installed Acronis TI8 Build 800 OS Win 98 When I use Image Exllorer and get to the section where a virtual drive will be installed I hit proceed and get the following: A fatal exception 06 has occurred at 0028:0000017. The current application will be terminated. I uninstalled the program and reloaded it and still get the same problem. I can make backups of my Main hard drive and its partitions without any problems. I am backing up the Image to my 2nd installed hard drive. Anybody got any ideas how to get Image Explorer to work correctly? Thanks
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello billyeins,

    Thank you for choosing Acronis True Image (http://www.acronis.com/homecomputing/products/trueimage/).

    Please start DrWatson on your computer. To do this choose Run from Start menu, type "drwatson" in the dialog box and press Enter. Upon the crash choose open in the crash message box and choose Save from file menu. Pick up the saved file from \Windows\Drwatson directory and send it to support@acronis.com along with the link to this thread. It will allow us to investigate the problem.

    Thank you.
    --
    Irina Shirokova
     
  3. billyeins

    billyeins Registered Member

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    The previous message says to Open in Crash Message Box and Save. All I have is a blue screen, no Crash Message Box)
     
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