Acronis Remote Agent service doesn't start

Discussion in 'Acronis True Image Product Line' started by matiasvidoni, May 30, 2006.

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  1. matiasvidoni

    matiasvidoni Registered Member

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    May 30, 2006
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    Hi
    I've downloaded the trial version of acronis true image workstation 9.1
    and I've installed the agent in 3 computers running windows 2000.
    In two of them I have no problems, but the third doesn't work. I look at the event viewer and see that the Acronis Agent cannot start.
    I tryed to reinstall it locally, but with the same results.
     
  2. matiasvidoni

    matiasvidoni Registered Member

    Joined:
    May 30, 2006
    Posts:
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    Any clues?
     
  3. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello matiasvidoni,

    Thank you for your interest in Acronis Remote Workstation Disk Backup Software.

    Could you please create Acronis Report and Windows System Information on both remote and local computers as it is described in Acronis Help Post? Please also make sure that you have enough privileges to install Acronis True Image 9.1 Workstation Agent on the remote computer. Additional information can be found in Chapter 2. "Acronis True Image Workstation installation and starting" in the Acronis True Image 9.1 Workstation User Guide.

    Please create an account, then log in and submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with the solution.

    Thank you.
    --
    Aleksandr Isakov
     
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