Acronis Recovery for Microsoft Exchange: Member invoke failed

Discussion in 'Acronis True Image Product Line' started by bcf_tech, Aug 8, 2009.

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  1. bcf_tech

    bcf_tech Registered Member

    Joined:
    Aug 8, 2009
    Posts:
    1
    Can you take a look at the log below? I keep getting "Member invoke failed, Unable to access operation system directories" messages after a Mailbox or Information Store backup, matters not wether scheduled or manual. I can log in and start the task though. Any help would be appreciated.
    I am running ver1.0 build 220
    Matt
    ----Start Log-------
    <?xml version="1.0" encoding="UTF-8" ?>
    <log build="179" product="Acronis Tasks Service" task="4F68C5FA-40A9-4FF1-A1FC-7F36683E2E3C" uuid="1224AA7B-EADD-4441-BF7B-8362A9B0346C" version="1.0">
    <event code="0" id="1" level="2" message="Backup information store task has been started." module="82" time="1249742794" />
    <event code="0" id="2" level="2" message="Prepare backup operation." module="82" time="1249742796" />
    <event code="0" id="3" level="2" message="Destination place was opened." module="82" time="1249742796" />
    <event code="0" id="4" level="2" message="Create new backup archive." module="82" time="1249742796" />
    <event code="0" id="5" level="2" message="Strategy name `[BCFLS0B.bcfls.org] [IS backup] [Saturday, August 08, 2009 10:45:49]` is set." module="82" time="1249742796" />
    <event code="0" id="6" level="2" message="Strategy ID `4F68C5FA-40A9-4FF1-A1FC-7F36683E2E3C` is set." module="82" time="1249742796" />
    <event code="0" id="7" level="2" message="Compression options applied." module="82" time="1249742796">
    <field name="CompressionLevel" type="TString">
    high
    </field>
    </event>
    <event code="0" id="8" level="2" message="Protection option has been applied." module="82" time="1249742796">
    <field name="ProtectionEncryptMethod" type="TLong">
    0
    </field>
    </event>
    <event code="0" id="9" level="2" message="Backup options have been successfully applied." module="82" time="1249742796" />
    <event code="0" id="10" level="2" message="Setting backup sources..." module="82" time="1249742796" />
    <event code="0" id="11" level="2" message="Configuring backup parameters..." module="82" time="1249742796" />
    <event code="0" id="12" level="2" message="Truncate transactional logs." module="82" time="1249742796" />
    <event code="0" id="13" level="2" message="Backup parameters configured." module="82" time="1249742796" />
    <event code="0" id="14" level="2" message="Apply backup parameters for item. Type:StorageGroup; Path:/Microsoft Exchange Server/Mailbox role/First Storage Group. " module="82" time="1249742796" />
    <event code="0" id="15" level="2" message="Backup source opened." module="82" time="1249742803" />
    <event code="0" id="16" level="2" message="Storage group item is added to backup." module="82" time="1249742803" />
    <event code="0" id="17" level="2" message="Apply backup parameters for item. Type:StorageGroup; Path:/Microsoft Exchange Server/Mailbox role/Second Storage Group. " module="82" time="1249742803" />
    <event code="0" id="18" level="2" message="Backup source opened." module="82" time="1249742803" />
    <event code="0" id="19" level="2" message="Storage group item is added to backup." module="82" time="1249742803" />
    <event code="0" id="20" level="2" message="Backup sources were successfully added." module="82" time="1249742803" />
    <event code="0" id="21" level="2" message="Backup operation started." module="82" time="1249742803" />
    <event code="0" id="22" level="2" message="Succeeded to create full backup of storage group 'First Storage Group' (database(s): 'Mailbox Database') from Microsoft Exchange Server 'BCFLS0B'." module="91" time="1249742898" />
    <event code="0" id="23" level="2" message="Succeeded to create incremental backup of storage group 'First Storage Group' from Microsoft Exchange Server 'BCFLS0B'." module="91" time="1249742901" />
    <event code="0" id="24" level="2" message="Succeeded to create full backup of storage group 'Second Storage Group' (database(s): 'Public Folder Database') from Microsoft Exchange Server 'BCFLS0B'." module="91" time="1249742903" />
    <event code="0" id="25" level="2" message="Succeeded to create incremental backup of storage group 'Second Storage Group' from Microsoft Exchange Server 'BCFLS0B'." module="91" time="1249742904" />
    <event code="0" id="26" level="2" message="Backup operation has been successfully completed." module="82" time="1249742904" />
    <event code="0" id="27" level="2" message="Backup process duration: 1 minute 49 seconds" module="82" time="1249742904" />
    <event code="0" id="28" level="2" message="Start archive validation." module="82" time="1249742904" />
    <event code="0" id="29" level="2" message="--------- ID" module="82" time="1249742904" />
    <event code="0" id="30" level="2" message="4F68C5FA-40A9-4FF1-A1FC-7F36683E2E3C" module="82" time="1249742904" />
    <event code="22" id="31" level="2" line_tag="0x5B2229AB74EF6635" message="Started check of archive from location with ID: atis:folder?file:X:\Acronis_Exchange_Backups\." module="64" time="1249742904">
    <field name="$module" type="TString">
    C:\Program Files (x86)\Common Files\Acronis\DatabaseBackup\Fomatik\Backup.dll
    </field>
    </event>
    <event code="23" id="32" level="2" line_tag="0x5B2229AB74EF6699" message="Complete check of archive from location with ID: atis:folder?file:X:\Acronis_Exchange_Backups\." module="64" time="1249742960">
    <field name="$module" type="TString">
    C:\Program Files (x86)\Common Files\Acronis\DatabaseBackup\Fomatik\Backup.dll
    </field>
    </event>
    <event code="0" id="33" level="2" message="Archive validation is successfully complete." module="82" time="1249742960" />
    <event code="0" id="34" level="2" message="End time mark created." module="82" time="1249742960" />
    <event code="12" id="35" level="3" line_tag="0xAA2DED00C94E0627" message="Unable to access common network parameters. Invalid gateways are specified." module="80" time="1249742965">
    <field name="$module" type="TString">
    C:\Program Files (x86)\Common Files\Acronis\DatabaseBackup\Fomatik\ComputerManagement.dll
    </field>
    </event>
    <event code="11" id="36" level="4" line_tag="0xDCDAF24D3C1CC7E0" message="Unable to access operation system directories." module="80" time="1249742966">
    <field name="$module" type="TString">
    C:\Program Files (x86)\Common Files\Acronis\DatabaseBackup\Fomatik\ComputerManagement.dll
    </field>
    </event>
    <event code="12" id="37" level="3" line_tag="0xAA2DED00C94E0627" message="Unable to access common network parameters. Invalid gateways are specified." module="80" time="1249742969">
    <field name="$module" type="TString">
    C:\Program Files (x86)\Common Files\Acronis\DatabaseBackup\Fomatik\ComputerManagement.dll
    </field>
    </event>
    <event code="11" id="38" level="4" line_tag="0xDCDAF24D3C1CC7E0" message="Unable to access operation system directories." module="80" time="1249742970">
    <field name="$module" type="TString">
    C:\Program Files (x86)\Common Files\Acronis\DatabaseBackup\Fomatik\ComputerManagement.dll
    </field>
    </event>
    <event code="11" id="39" level="4" line_tag="0xDCDAF24D3C1CC7E0" message="Unable to access operation system directories." module="80" time="1249742970">
    <field name="$module" type="TString">
    C:\Program Files (x86)\Common Files\Acronis\DatabaseBackup\Fomatik\ComputerManagement.dll
    </field>
    </event>
    <event code="11" id="40" level="4" line_tag="0xDCDAF24D3C1CC7E0" message="Unable to access operation system directories." module="80" time="1249742970">
    <field name="$module" type="TString">
    C:\Program Files (x86)\Common Files\Acronis\DatabaseBackup\Fomatik\ComputerManagement.dll
    </field>
    </event>
    <event code="917515" id="41" level="4" message="Backup task failed. Reason: Member invoke failed" module="82" time="1249742970" />
    <event code="0" id="42" level="2" message="E-mail notification successfully sent." module="82" time="1249742972">
    <field name="Address" type="TString">
    mgetsay@hotmail.com
    </field>
    <field name="UserName" type="TString" />
    <field name="Port" type="TULong">
    25
    </field>
    <field name="Host" type="TString">
    smtp.zoominternet.net
    </field>
    </event>
    <event code="1002" id="43" level="4" line_tag="0x6FCAEA0AC16F3E9B" message="Execution of task failed." module="65" time="1249742972">
    <field name="$module" type="TString">
    C:\Program Files (x86)\Common Files\Acronis\DatabaseBackup\Fomatik\ScriptTasks.dll
    </field>
    <event code="79" id="44" level="4" line_tag="0xDB42F6A52324F271" message="Error on executing bytecode." module="14" time="1249742972">
    <field name="$module" type="TString">
    C:\Program Files (x86)\Common Files\Acronis\DatabaseBackup\Fomatik\DataWalker.dll
    </field>
    <event code="11" id="45" level="4" line_tag="0x298D61E7C0088CAD" message="Member invoke failed" module="14" time="1249742972">
    <field name="path" type="TString">
    <![CDATA[

    var Subject;
    var MsgBody;

    choose when BackupOptions.Value('AdditionalSettingsValidateBackup') :
    evaluate INFORMATION with trace, "Start archive validation." end;
    evaluate INFORMATION with trace, '--------- ID' end;
    evaluate INFORMATION with trace, BackupStrategyId end;
    set checkedPlace = GetObject("Backup").OpenPlace(BackupPlace, NetworkLogon);
    set checkedArchive = empty;
    choose when not (Empty (BackupOptions.Value('ProtectionPlainTextPassword'))) :
    checkedArchive(checkedPlace.OpenArchive(Decode(BackupOptions.Value('ProtectionPlainTextPassword'))))
    otherwise
    checkedArchive(checkedPlace.OpenArchive)
    end;
    set error = checkedArchive.Check(BackupStrategyId);
    choose
    when (not Empty(error)) and not (error.Code = 0) :
    set extensions = GetObject("DatabaseBackupExtensions");
    extensions.RaiseError(error.Code, "Archive is corrupted.")
    end;

    evaluate INFORMATION with trace, "Archive validation is successfully complete." end
    end;

    choose when (not Empty(BackupOptions.Value('OptionBackupPostCmdBody'))) :
    evaluate DEBUG with trace, "Post command started." end;
    evaluate EXECUTE_CUSTOM_COMMAND with
    TaskBrowser := TaskBrowser,
    CommandLine := BackupOptions.Value('OptionBackupPostCmdBody'),
    CurrentDir := BackupOptions.Value('OptionBackupPostCmdDir'),
    Arguments := BackupOptions.Value('OptionBackupPostCmdArgs')
    end;
    evaluate DEBUG with trace, "Post command finished." end
    end;

    set EndTime = GetObject("Calendar").CurrentTimeOfDay;
    evaluate DEBUG with trace, "End time mark created." end;

    choose when BackupItems.GetEnumerator.IsValid :
    set itemColl = CreateCollection;
    set enum = BackupItems.GetEnumerator;
    set computerName = GetObject("ComputerBrowser").GetLocalComputer.Name;
    enum.Reset;
    while enum.IsValid do
    set fields = enum.Value;
    itemColl.Add(fields.Value('Path'));
    enum.Next
    end;

    set drpplugin = GetObject('DisasterRecoveryPlansMSExchange');
    set checkFlag = drpplugin.PlanControl.Check(itemColl.GetEnumerator);
    set plan = '';
    set bodyenum = drpplugin.PlanControl.>>>GetRecoveryPlan;
    while bodyenum.IsValid do
    plan(plan + bodyenum.Value);
    bodyenum.Next
    end;
    choose when checkFlag:
    evaluate SEND_EMAIL with
    Trace := trace,
    Port := drpplugin.DRPInfo.Port,
    Address := drpplugin.DRPInfo.Email,
    Host := drpplugin.DRPInfo.Server,
    UserName := drpplugin.DRPInfo.UserName,
    Password := Decode(drpplugin.DRPInfo.Password),
    Subject := drpplugin.DRPInfo.Subject,
    From := drpplugin.DRPInfo.From,
    Msg := plan
    end
    end
    end;

    choose when BackupOptions.Value('EmailHasSendNotificationSuccess') :
    evaluate SEND_EMAIL with
    Trace := trace,
    Port := BackupOptions.Value('EmailSetPort'),
    Address := BackupOptions.Value('EmailAddress'),
    Host := BackupOptions.Value('EmailOutgoingServer'),
    UserName := BackupOptions.Value('EmailUserName'),
    Password := Decode(BackupOptions.Value('EmailPlainTextPassword')),
    Subject := Subject,
    From := BackupOptions.Value('EmailFrom'),
    Msg := MsgBody
    end
    end;

    choose when BackupOptions.Value('SnmpHasSendSnmp') and BackupOptions.Value('SnmpIsSendSuccessfull') :
    evaluate SEND_SNMP with
    Trace := trace,
    Community := BackupOptions.Value('SnmpCommunityName'),
    Port := BackupOptions.Value('SnmpSetPort'),
    Host := BackupOptions.Value('SnmpHostName'),
    Msg := evaluate MAKE_BODY_OF_SNMP_SUCCESS_BACKUP with
    Subject,
    evaluate MAKE_SOURCES_AS_TEXT with BackupItems, false end,
    BackupPlace,
    StartTime.Text,
    EndTime.Text,
    BackupTypeStr
    end
    end
    end


    ]]>
    </field>
    <field name="token" type="TIdentifier">
    .GetRecoveryPlan
    </field>
    <field name="line" type="TULong64">
    55
    </field>
    <field name="column" type="TULong64">
    46
    </field>
    <event code="11" id="46" level="4" line_tag="0xDCDAF24D3C1CC7E0" message="Unable to access operation system directories." module="80" time="1249742972">
    <field name="$module" type="TString">
    C:\Program Files (x86)\Common Files\Acronis\DatabaseBackup\Fomatik\ComputerManagement.dll
    </field>
    </event>
    </event>
    </event>
    </event>
    </log>
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello bcf_tech,

    Thank you for using Acronis Corporate Products

    This is a well-known issue that can be met on Windows Server 2008. Actually, the program creates a valid backup file and it is able to validate the file. The malfunction is related to the post-backup operation that doesn't influence the backup file integrity, i.e. you will be able to recover the archive in the case of need.

    The fix will be available in the next update.

    Thank you.

    --
    Oleg Lee
     
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