I have been a longtime user of Acronis True Image 8. For Xmas I got a new PC and installed the software. It installed fine and started fine. However, when I tried to access the backup of my old PC it stopped dead. Same when I tried to mount that image in the explorer. It does the same when I try to make a new image of the new PC. So, I upgraded to Acronis 11, thinking the S-ATA or something in the new PC was causing trouble with the software. 11 does the exact same thing. Nothing. At all. I starts fine, and examines the drives fine. But immediately hangs when I go to any of the wizards. Please help. Otherwise, I may have to switch to Norton Ghost.