Acronis freezing during restore?

Discussion in 'Acronis True Image Product Line' started by rei, May 25, 2006.

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  1. rei

    rei Registered Member

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    I just purchased Disk Director Suite and True Image and I seem to be having a problem where it freezes randomly during the restore process once booted in safe mode using the emergency CD...wiping partition tables if in the middle of a restore/disk operation.

    I have an MSI K8NGM2-FID nforce 430/6150 chipset mobo, SATA II Samsung HD (160GB), connected to an Iogear miniview USB KVM.

    This happened during both a partition wipe and a True Image restore operation.

    :/
     
  2. rei

    rei Registered Member

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    This does not happen with PowerQuest PartitionMagic 7.0 :(
     
  3. rei

    rei Registered Member

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    damn, this is frustrating. freezes randomly, sometimes before restore.
     
  4. seekforever

    seekforever Registered Member

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    Try removing the KVM USB device. TI standalone and USB gizmos aren't always happy.
     
  5. Howard Kaikow

    Howard Kaikow Registered Member

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    Here's a variant of Howard's speech number 23.

    1. Use Partition Magic, or whatever to format/partition the drives.
    2. Boot with the TI recovey CD and restore "files", not the image.
     
  6. rei

    rei Registered Member

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    Thanks for the reply.

    3days, no reply from Acronis Tech Support (I emailed them) ...disappointing.

    quiet acpi=off noapic seems to have done the trick.

    I wish they would reply so I could get a boot cd with that hardcoded. With their nonresponse disappointing, will I have to bother them EVERY time they come out with a new build of TI/Disk Director Suite? :(
     
  7. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello rei,

    Thank you for choosing Acronis Disk Backup Software.

    Could you please let me know your Acronis request # which was sent to you in autoreply to your letter? I will find out how the investigation of your issue is going.

    Thank you.
    --
    Tatyana Tsyngaeva
     
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