Acronis Bootable Agent IP address ???

Discussion in 'Acronis True Image Product Line' started by cepera, Jun 5, 2007.

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  1. cepera

    cepera Registered Member

    Jun 5, 2007
    Hi guys!
    When I boot some workstations with Acronis Boot CD it does not give me any IP address on top of the window.
    DHCP Server is running.

    P.S. I also tried this:
    F11 at boot menu
    quiet if=eth0 ip=x.x.x.x dns=x.x.x.x gw=x.x.x.x mask=x.x.x.x
    still same problem.
    Last edited: Jun 5, 2007
  2. Menorcaman

    Menorcaman Retired Moderator

    Aug 19, 2004
    Menorca (Balearic Islands) Spain
    Hello cepera,

    This is a duplicate of your earlier thread, which I have now deleted.


  3. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello cepera,

    Thank you for choosing Acronis Corporate Disk Backup Software.

    Please make sure you use the latest build of Acronis True Image. To get access to updates you should first register your software. Don't forget to update all installed components and recreate Acronis Bootable Rescue Media after updating.

    If updating doesn't solve the problem, please try booting with "acpi=off noapic" parameter as it is described in Acronis Help Post.

    If the issue persists, please collect some information to let us investigate it thoroughly:

    - Boot the computer from Acronis Bootable Rescue Media, remove the "quiet" parameter and wait for # prompt to appear;

    - Insert a diskette in a floppy disk drive and issue the following commands;

    cd tmp
    mkdir mntdir
    mount /devfs/floppy/0 mntdir
    cat /proc/net/dev > mntdir/net.txt
    asamba dhcp -n > asa_dhcp.txt
    asamba masters > asa_mast.txt
    sysinfo > mntdir/sysinfo.txt
    umount mntdir

    - Collect the net.txt, asa_dhcp.txt, asa_mast.txt and sysinfo.txt files from the diskette.

    Then submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with a solution.

    Thank you.
    Marat Setdikov
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