Acronis Backing up

Discussion in 'Acronis True Image Product Line' started by Mitchell Brin, Jan 2, 2006.

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  1. Mitchell Brin

    Mitchell Brin Registered Member

    Joined:
    Jan 1, 2006
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    I have been using the backup function of True Image. When I look at the log, it says "Operation has completed with errors". I can't figure out how to view the errors. Any suggestions?

    Thanks,
    Mitchell
     
  2. Chutsman

    Chutsman Registered Member

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    Brandon, Florida, USA
    I don't know how to view the errors, but let us know which version and build of TI you are using and of course which Windows OS. This would help others to give suggestions.
     
  3. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello Mitchell Brin,

    Thank you for choosing Acronis Disk Backup Software.

    Please make sure that you use the latest build (2323) of Acronis True Image 9.0 which is available at: http://www.acronis.com/homecomputing/support/updates/

    To get access to updates you should create an account at:
    http://www.acronis.com/homecomputing/my/
    then log in and use your serial number to register your software.

    Please uninstall any previously installed build prior to installing build 2323.

    Please also note that you should create new Bootable Rescue CD after installing the update.

    If the problem still persists with the latest build (2323) of Acronis True Image 9.0 then please provide us with the following information:

    - Create Acronis Report and Windows System Information as it is described in Acronis Help Post;

    - Have you received any error messages? What exact error messages? When exactly have you received them?

    - Reproduce the problem and collect Acronis True Image 9.0 log which can be saved from Tools -> Show Log -> Diskette icon;

    - Describe actions taken before the problem appears step-by-step.

    Please submit a request for technical support. Attach the collected files and information to your request along with the link to this thread. We will investigate the problem and try to provide you with the solution.

    Thank you.
    --
    Alexey Popov
     
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