Acronis Account Disabled

Discussion in 'Acronis True Image Product Line' started by WarwickT, Oct 21, 2008.

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  1. WarwickT

    WarwickT Registered Member

    Joined:
    Oct 21, 2008
    Posts:
    2
    Hi:

    I recently abandoned Norton Ghost 10 (a real problem application) and purchased TI11 (which works like a dream!). Soon after, I received an e-mail offering an upgrade to TI 2009. However, when I go to log on to my account it bombs and says the "account is disabled". I raised the issue over a week ago with on-line support [Acronis #1739359] and followed it up soon after with some additional information [Acronis #1739340]. There has been no reply in over a week and so I raised another request yesterday [Acronis #1756666] with further information that may help solve the problem. There is still no reply and my account is still disabled. Can anyone here help get the problem resolved?

    Tks, Warwick
     
    WarwickT, Oct 21, 2008
    #1
  2. MrMorse

    MrMorse Registered Member

    Joined:
    Jun 12, 2008
    Posts:
    735
    Location:
    Germany
    Arcronis_Support answers 14-20 days after your posting.

    And:
    If you are content with Ti11 please stay on it.

    Please read the Ti2009-Threads here in the meantime...

    In some month you can download the last Ti2009-Trial-version to evaluate and decide....
     
    MrMorse, Oct 21, 2008
    #2
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