Acronis 8.0 on Windows XP 64 RC2

Discussion in 'Acronis True Image Product Line' started by oPiaNts, Mar 22, 2005.

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  1. oPiaNts

    oPiaNts Registered Member

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  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
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    Hello oPiaNts,

    Thank you for your interest in Acronis True Image (http://www.acronis.com/homecomputing/products/trueimage/).

    Please accept our apologies for your inconvenience. First of all please make sure you install the latest build, which is available on our web-site at http://www.acronis.com/homecomputing/support/updates/. If the problem persists, please do the following:
    - Copy the Acronis True Image installation file to the C: partition
    - Open the command prompt: Start -> Run -> cmd
    - Issue the following command: C:\"installation_file_name" /log
    - Go through the installation wizard to reproduce the problem
    - Provide install.log from the folder Acronis True Image has been installed to to (C:\Program Files\Acronis\TrueImage by default) and send it to support@acronis.com along with the link to this thread (please see https://www.wilderssecurity.com/showthread.php?t=55317 for the detailed instructions). We will certainly help you with the solution.

    Thank you.
    --
    Irina Shirokova
     
  3. jaynbe

    jaynbe Registered Member

    Joined:
    Mar 25, 2005
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    I Have exactly the same problem with the OEM CD for HDD from Freecom.
    Tried on a newly installed system that is running stable with other soft.
     
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