Hello, I searched the forums and can't find anything close to my problem. This is a strange one. I have a machine that was running Acronis 9.1 Server and everything was fine. I bought the Acronis Echo Server upgrade. When I installed Acronis Echo, it got 80% through the install, and then it reported "The installation was interrupted before Acronis True Image Echo Server could be installed. You need to restart the installer to try again." When it exited, I noticed that Acronis Echo was listed in Add/Remove programs. However, when I click "Uninstall" in Add/Remove programs, it starts and then reports the same error that it was interrupted. So I'm in a state now where I can't install and I cant uninstall. Is there a program I can run which will scrub all traces of Acronis off of my machine so I can start over? I've done so many install/uninstall steps now, trying to put Acronis 9.1 back on, etc that I have no idea what all has transpired. Basically at this point, if I re-install Acronis 9.1, it installs completely but doesn't run. When I attempt to start a backup, it says "Preparing..." and never gets anywhere. I left it sit all night and it never started the backup. So I'm really stuck now. I suspect some parts of Acronis Echo are still installed and conflicting with 9.1. I think all I need is a tool that will remove all traces of Acronis from my system so I can start over with a fresh install. Please help. Thanks!