Access shared drives after installing Acronis True Image 9.0

Discussion in 'Acronis True Image Product Line' started by LPBob, Jan 14, 2006.

Thread Status:
Not open for further replies.
  1. LPBob

    LPBob Guest

    Hello,

    I have a home network installed to share files.
    2 pc (windows XP SP1 + TrueImage 8.0.) and one new (windows XP SP2).
    On my new pc I installed TrueImage 9.0. (the latest Free Trial Download).

    But after the installation the new pc with the shared drives is not visible anymore on the other pc. I receive error message :
    "Not enough server storage is available to process this command."

    When I remove TrueImage I can see the shared drives again and everything
    in the home network is working again.

    I take a look at the the Microsoft Knowledge Base (http://support.microsoft.com/?scid=kb;en-us;177078)
    I increase the IRPStackSize value in
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\LanmanServer\Parameters by 3.

    But that does not function more.

    Thanks,
    LP.
     
  2. cerebus

    cerebus Guest

    I have my setting at 21 decimal. You might want to increase your value and see what happens.
     
  3. LPBob

    LPBob Guest

    I has increased my value at 21 decimal. It works correctly. Thanks.

    LP
     
  4. omahajs

    omahajs Registered Member

    Joined:
    Jan 14, 2006
    Posts:
    1
    I have spent the past day trying to figure out why I could no longer access my shared files from my pocket pc on my WinXP Pro machine. After reading and trying several things, I thought of the only thing that has changed in the past few days - I installed True Image 9....

    I uninstalled True Image, rebooted and without any other changes, I could once again see my shared files from my pocket pc. Frustrating.

    I also had issues with my quick launch bar not starting after reboot and my start menu would become corrupted - too soon to see if those are fixed by the uninstall. Neither was an issue before installing True Image though.

    Anyway, I hate to reinstall and have all of the same issues - Would the registry changes mentioned above help with the network issues I had? I had a different error message from my client - something about cannot access network share......
     
  5. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello omahajs,

    Thank you for choosing Acronis Disk Backup Software.

    Please make sure that you use the latest build (2337) of Acronis True Image 9.0 which is available at: http://www.acronis.com/homecomputing/support/updates/

    To get access to updates you should create an account at:
    http://www.acronis.com/homecomputing/my/
    then log in and use your serial number to register your software.

    Please uninstall any previously installed build by following Start -> Settings -> Control Panel -> Add or Remove Programs -> Acronis True Image, prior to installing build 2337.

    Please be aware that if you are unable to access network shares, the problem is related to Microsoft Lanman Server which has a fixed limit on filters it supports. Since Acronis True Image 9.0 installs some filters to support backups, the total number of filters can exceed the server's limit.

    Please take a look at this article in Microsoft Knowledge base in order to resolve the problem.

    If you have any further questions please feel free to ask.

    Thank you.
    --
    Tatyana Tsyngaeva
     
Thread Status:
Not open for further replies.