About: Blank No idea how to remove HELP!

Discussion in 'adware, spyware & hijack cleaning' started by Eros, Jun 25, 2004.

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  1. Eros

    Eros Registered Member

    Joined:
    Jun 25, 2004
    Posts:
    3
    About: Blank HELP!

    I have been infected by the about:blank adware/spyware and have been reading about it in forums and sites. However i am struggling to understand how to get rid of it, i really dont know what im doing. It would be greatly appreciuated if someone would help, however i do realise there are alot of these. Any help woould be greatly appreciated.

    Logfile of HijackThis v1.97.7
    Scan saved at 4:39:18 PM, on 25/Jun/04
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\CTsvcCDA.exe
    C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\WFXSVC.EXE
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\Program Files\WinFax\WFXMOD32.EXE
    C:\WINDOWS\System32\DSentry.exe
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
    C:\progra~1\scansoft\paperp~1\pptd40nt.exe
    C:\PROGRA~1\WinFax\WFXSWTCH.exe
    C:\WINDOWS\System32\wfxsnt40.exe
    C:\WINDOWS\System32\wjview.exe
    C:\Program Files\Telstra\Cable Login\bpcable.exe
    C:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
    C:\Program Files\Common Files\Nokia\Tools\NclTray.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
    C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
    C:\Program Files\WinFax\WFXCTL32.EXE
    C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
    C:\Program Files\Microsoft Office\Office\1033\msoffice.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\WINDOWS\explorer.exe
    C:\Program Files\Outlook Express\MSIMN.EXE
    C:\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\Robert\LOCALS~1\Temp\sp.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\Robert\LOCALS~1\Temp\sp.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\Robert\LOCALS~1\Temp\sp.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\Robert\LOCALS~1\Temp\sp.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\Robert\LOCALS~1\Temp\sp.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\Robert\LOCALS~1\Temp\sp.html
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    O2 - BHO: MyWay Search Assistant BHO - {04079851-5845-4dea-848C-3ECD647AA554} - C:\Program Files\MyWay\SrchAstt\1.bin\MYSRCHAS.DLL
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: (no name) - {8A8E82E3-7846-43BE-8F8A-416453C4FEF8} - C:\WINDOWS\System32\jlb.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
    O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
    O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
    O4 - HKLM\..\Run: [PaperPort PTD] c:\progra~1\scansoft\paperp~1\pptd40nt.exe
    O4 - HKLM\..\Run: [WFXSwtch] C:\PROGRA~1\WinFax\WFXSWTCH.exe
    O4 - HKLM\..\Run: [WinFaxAppPortStarter] wfxsnt40.exe
    O4 - HKLM\..\Run: [BigPondCable] "C:\Program Files\Telstra\Cable Login\bpcable.exe" /r
    O4 - HKLM\..\Run: [DataLayer] C:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
    O4 - HKLM\..\Run: [Nokia Tray Application] C:\Program Files\Common Files\Nokia\Tools\NclTray.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [SpyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup
    O4 - Startup: PowerReg Scheduler V3.exe
    O4 - Global Startup: Controller.LNK = C:\Program Files\WinFax\WFXCTL32.EXE
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O9 - Extra button: Real.com (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
    O12 - Plugin for .tiff: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin5.dll
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

    Thanks in advance
     
    Last edited: Jun 25, 2004
  2. Taz71498

    Taz71498 Registered Member

    Joined:
    May 27, 2004
    Posts:
    674
    Location:
    USA
    Hello Eros,

    Download and install APM from: http://www.diamondcs.com.au/index.php?page=apm

    If you don't have Adaware yet download it from here:
    http://www.download.com/3000-2144-10045910.html?part=69274&subj=dlpage&tag=button

    Dont' run either yet.

    Close all windows except HijackThis and fix:

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\Robert\LOCALS~1\Temp\sp.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\Robert\LOCALS~1\Temp\sp.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\Robert\LOCALS~1\Temp\sp.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\Robert\LOCALS~1\Temp\sp.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\Robert\LOCALS~1\Temp\sp.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\Robert\LOCALS~1\Temp\sp.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank

    O2 - BHO: (no name) - {8A8E82E3-7846-43BE-8F8A-416453C4FEF8} - C:\WINDOWS\System32\jlb.dll

    Don't reboot

    Then start APM.
    In the upper window select explorer.exe
    In the lower window find and rightclick C:\WINDOWS\System32\jlb.dll
    Select Unload DLL and click OK on the prompts that follow.

    Reboot and scan with AdAware (make sure that you update Adaware first before scanning.

    Reboot a post a new log here.
     
  3. Eros

    Eros Registered Member

    Joined:
    Jun 25, 2004
    Posts:
    3
    Thankyou so much, I will do so and return as I am currently away from the computer
     
  4. Eros

    Eros Registered Member

    Joined:
    Jun 25, 2004
    Posts:
    3
    I have run hijackthis as instructed but when running apm the was no jlb.dll. Should i reboot and run adware.
     
  5. Taz71498

    Taz71498 Registered Member

    Joined:
    May 27, 2004
    Posts:
    674
    Location:
    USA
    Hello,

    Yes, and post a new log also.

    I would like you also to do this:

    Copy the contents of the quote box to Notepad.
    Name the file Appinit.bat
    Save as type All Files
    Save on the Desktop.

    Double click on Appinit.bat
    This will create a file on the desktop named windows.txt
    Copy and paste that log here along with the HJT log.
     
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