A Win98SE shutdown problem solved

Discussion in 'NOD32 version 2 Forum' started by rjprice, Oct 20, 2005.

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  1. rjprice

    rjprice Registered Member

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    UK
    About three weeks ago I suddenly started getting an intermittent problem with shutting down Windows 98SE: it would go to a black screen with the PC still running. Forcing the power off caused an obligatory Scandisk on next boot.

    I already had the Microsoft patch Q273017 which adds a delay at shutdown to resolve such problems, and I installed it again for good measure, but this made no difference.

    There are existing threads here concerning Win98 shutdown problems, e.g.:
    https://www.wilderssecurity.com/showthread.php?t=71665
    https://www.wilderssecurity.com/showthread.php?t=75011
    but I couldn't find any with precisely the symptoms I saw.

    Next I tried setting AMON to not scan the floppy drive on shutdown; this also made no difference. What did work was this, which I found in the Help for AMON:

    "On certain Windows 95/98 you may experience a problem with shutdown. If installing the appropriate patch for Windows 98 SE provided by Microsoft does not make any difference, you may try enabling the Load resident protection dynamically option..." [now called "Load file system monitor dynamically"].

    I haven't seen the shutdown problem for 2 weeks, so I guess it's fixed. Thank you to Eset for some genuinely helpful Help, and I hope this may help someone else as well. Just out of curiosity: was an updated NOD32 program component released around September 29, because if so, it might have triggered the problem.

    For the record, I also run ZoneAlarm Free version 5.5.062.000; from previous experience an interaction with NOD32 to cause the original problem cannot be ruled out.

    Richard
     
  2. Blackspear

    Blackspear Global Moderator

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    Location:
    Gold Coast, Queensland, Australia
    Thanks Richard for letting us know, as documenting the solution in the manner you have may help someone in the future...

    Cheers :D
     
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