A strange thing

Discussion in 'Acronis True Image Product Line' started by Lingo56, Jan 13, 2006.

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  1. Lingo56

    Lingo56 Registered Member

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    On a Dell 8300 Dimension I inserted Boot Disc TI9, rebooted PC and TI9 would not boot... After XP Pro loaded I inserted Drive Image Pro 7 Boot Disc Rebooted and it loaded.? Anyone have an idea.
    Thank you.:rolleyes:
     
  2. Chutsman

    Chutsman Registered Member

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    Sounds like you need to make another TI Boot CD. Have you tried it in another computer?
     
  3. Lingo56

    Lingo56 Registered Member

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    Yes it works fine in my 3 other computers.
     
  4. Chutsman

    Chutsman Registered Member

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    Definitely strange ... maybe a combination of media type and drive? Still, the only option I see is to make another one perhaps on different media.
     
  5. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello Lingo56,

    Thank you for choosing Acronis Disk Backup Software.

    Please make sure that you use the latest build (2337) of Acronis True Image 9.0 which is available at: http://www.acronis.com/homecomputing/support/updates/

    To get access to updates you should create an account at:
    http://www.acronis.com/homecomputing/my/
    then log in and use your serial number to register your software.

    Please note that you should recreate the bootable rescue media with the latest update of Acronis True Image 9.0.

    If the problem still persists, please boot your computer from the Acronis True Image rescue disc and press F11 key when the selection screen appears. After you get the "Linux kernel command line" prompt, please modify it in the following way:

    quiet acpi=off noapic and click on the OK button.

    If that does not help, please create Linux system information (sysinfo.txt) as it is described in Acronis Help Post.

    If your computer doesn't boot into graphical interface, please boot your computer from the Acronis True Image rescue disc and press F11 key when the selection screen appears. After you get the "Linux Kernel Settings" prompt, please remove the "quiet" word and click on the OK button. As the startup messages stop scrolling, you can use Shift+PgUp and Shift+PgDn keys in order to scroll the screen manually. Please write down the last few lines of the output, or use a digital camera to make shots of the output screens and send the captured information to us.

    Please create an account, then log in and submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with the solution.

    Thank you.
    --
    Tatyana Tsyngaeva
     
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