A program suddenly started crashing

Discussion in 'adware, spyware & hijack cleaning' started by Dr Fix, Dec 31, 2003.

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  1. Dr Fix

    Dr Fix Registered Member

    Oct 5, 2003
    New Zealand
    Hi all, I don't think I have a spyware or virus problem, but a great program (PowerPro) has suddenly started crashing regularly after months of trouble free use.

    Ad-Aware and Spybot S&D both give 100% clean reports.

    An experts opinion of the attached HJT log would be most appreciated thanks.

    Logfile of HijackThis v1.97.7
    Scan saved at 15:36:24, on 1/01/04
    Platform: Windows 98 Gold (Win9x 4.10.199:cool:
    MSIE: Internet Explorer v5.50 SP1 (5.50.4522.1800)

    Running processes:

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Dr Fix's surfing machine
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://filtered.by.eDexter/eDexterAuto.pac
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:8080;https=localhost:8080
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    F0 - system.ini: Shell=c:\shells\litestep\litestep.exe
    O2 - BHO: (no name) - {E479EDE1-923E-11D3-B82B-00E09871521B} - C:\PROGRAM FILES\COMPASS\CMPSIE.DLL
    O2 - BHO: (no name) - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\APPS\SNAGIT\SNAGITBHO.DLL
    O2 - BHO: (no name) - {08442457-929D-4522-AE24-9D3E4664A0C1} - C:\PROGRAM FILES\IE URL SPOOFING PATCH\IEWORKAROUND3.DLL
    O2 - BHO: (no name) - {206E52E0-D52E-11D4-AD54-0000E86C26F6} - C:\PROGRA~1\FRESHD~1\FRESHD~2\FDCATCH.DLL
    O2 - BHO: (no name) - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\PROGRAM FILES\SECURITY\SPYWAREGUARD\DLPROTECT.DLL
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SECURITY\SPYBOT\SDHELPER.DLL
    O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\APPS\SNAGIT\SNAGITIEADDIN.DLL
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\Scanregw.exe /autorun
    O4 - HKLM\..\Run: [Keyboard Manager] C:\Program Files\Mediascape\One-touch Multimedia Keyboard\KeybdMgr.exe
    O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
    O4 - HKLM\..\Run: [siscolor] color.exe
    O4 - HKLM\..\Run: [AVG_CC] C:\PROGRAM FILES\GRISOFT\AVG6\avgcc32.exe /startup
    O4 - HKLM\..\Run: [Run StartupMonitor] StartupMonitor.exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [Outpost Firewall] C:\PROGRAM FILES\AGNITUM\OUTPOST FIREWALL 1.0\outpost.exe /waitservice
    O4 - HKLM\..\Run: [Openwares LiveUpdate] C:\Program Files\LiveUpdate\LiveUpdate.exe
    O4 - HKLM\..\RunServices: [Avgserv9.exe] C:\PROGRA~1\GRISOFT\AVG6\Avgserv9.exe
    O4 - HKLM\..\RunServices: [Outpost Firewall] C:\PROGRAM FILES\AGNITUM\OUTPOST FIREWALL 1.0\outpost.exe /service
    O4 - Startup: PowerPro.lnk = C:\Shells\PowerPro\powerpro.exe
    O4 - User Startup: PowerPro.lnk = C:\Shells\PowerPro\powerpro.exe
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O8 - Extra context menu item: Download with &FD - file://C:\PROGRAM FILES\FRESHDEVICES\FRESHDOWNLOAD\fdiectx.htm
    O8 - Extra context menu item: Download &All by FD - file://C:\PROGRAM FILES\FRESHDEVICES\FRESHDOWNLOAD\fdiectx2.htm
    O9 - Extra button: Merriam-Webster (HKLM)
    O9 - Extra button: Add to Trusted Zone (HKLM)
    O9 - Extra 'Tools' menuitem: Add to Tr&usted Zone (HKLM)
    O9 - Extra button: Add to Restricted Zone (HKLM)
    O9 - Extra 'Tools' menuitem: Add to R&estricted Zone (HKLM)
    O9 - Extra button: Cookies (HKCU)
    O12 - Plugin for .pdf: C:\PROGRA~1\INTERN~1\PLUGINS\nppdf32.dll
    O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
    O12 - Plugin for .mp3: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin3.dll
    O12 - Plugin for .bcf: C:\PROGRA~1\INTERN~1\Plugins\NPBelv32.dll
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://active.macromedia.com/director/cabs/sw.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37977.0830092593
    O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
    O16 - DPF: ChatSpace Full Java Client - http://surechat.com:9000/Java/cfs31229.cab
    O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
    O16 - DPF: {4F5E4276-C120-11D6-A1FD-00508B9D48EA} (dldisplay Class) -
    O16 - DPF: {F2A84794-EE6D-447B-8C21-3BA1DC77C5B4} (SDKInstall Class) - http://activex.microsoft.com/activex/controls/sdkupdate/sdkinst.cab
    O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by8fd.bay8.hotmail.msn.com/activex/HMAtchmt.ocx
  2. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Apr 27, 2002
    Hi Dr Fix,

    Welcome at Wilders. :)

    This one is unknown to me:
    O2 - BHO: (no name) - {08442457-929D-4522-AE24-9D3E4664A0C1} - C:\PROGRAM FILES\IE URL SPOOFING PATCH\IEWORKAROUND3.DL

    I guessed that it is this one: http://security.openwares.org/
    which would also account for: O4 - HKLM\..\Run: [Openwares LiveUpdate] C:\Program Files\LiveUpdate\LiveUpdate.exe

    The rest is all clean. Seeing that this patch was released fairly recently, could it be the one causing the problem?


  3. Dr Fix

    Dr Fix Registered Member

    Oct 5, 2003
    New Zealand
    Hi Pieter, thanks for your time in replying.

    Yes, the lines refer to the IE URL spoofing vulnerability patch. I removed the patch and ran. For a while it looked good, almost 7 hours before I got a crash in PowerPro, then crashing every hour or so. I thought you had the answer for a while.

    For your info, at the moment PowerPro seems very stable, over 2 days since I have had a crash. What I did, and I don't really see what difference it could make, was to :-
    1. cold boot to a DOS rescue floppy
    2. DOS scandisk, incl surface test
    3. run the WALIGN procedure on the PowerPro .exe and .dll files,
    4. then Defrag.

    Maybe DOS scandisk found and repaired something the Win version was missing, maybe forcing Defrag to 'move' PowerPro around on the HDD after aligning the executables did some magic.

    Nice to have it comfirmed that my HJT log was OK, thanks again
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