4.0.474 and Windows Search locks up PC

Discussion in 'ESET NOD32 Antivirus' started by brucefan, Dec 18, 2009.

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  1. brucefan

    brucefan Registered Member

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    Upgraded from 4.0.437 to 4.0.474 and now when booting, at the login screen the PC is non-responsive. The mouse works...but keyboard does nothing and I can't ping the machine. If I disable Windows Search 4.0 in the services...PC boots fine. If I uninstall 4.0.474 and reinstall 4.0.437 it works fine with Windows Search. Reinstall 4.0.474...PC locks up. I've excluded the indexing folder to no avail and also did a rebuild of the index. Anything else I can try? I've only tested on 2 machines so far...one works fine and the other locks up. Both are XP Sp3 with the latest MS patches.
     
  2. WayneP

    WayneP Support Specialist

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    Hello brucefan,

    Try to locate the executable file for Windows Search and exclude it from the real-time scanner. This will let it index files without ESET scanning each file that it's touching.
     
  3. brucefan

    brucefan Registered Member

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    Seems like that worked...thanks.
     
  4. siljaline

    siljaline Former Poster

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  5. brucefan

    brucefan Registered Member

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    Yeah, I realize I can uninstall it but it's a good tool to use in combination with Win2008's indexing service on XP machines. To me it's Nod32 that's giving me the grief. Everything was working fine until I updated a few machines to 4.0.474. I was wrong though in my previous post...excluding the executable files doesn't fix the issue...still freezing. I'm just rolling back Nod to version 4.0.437 and will test the 4.2 beta.
     
  6. siljaline

    siljaline Former Poster

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    Instead of rolling back to a previous build which may make your issues worse than they currently are, try installing the 4.2 build beta
    If this not give any positive results, you would have to look at removing the Windows Search Program.
     
  7. brucefan

    brucefan Registered Member

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    We had only updated about 5 machines on our network to 4.0.474 so it wasn't that big of a deal rolling them back...so far so good with them. I did download the 4.2 beta this morning, loaded it on a test machine that had the freezing issue and it seems to be working just fine with the Windows Search.
     
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