3.2 won't install

Discussion in 'SpywareBlaster & Other Forum' started by Yorkie, Jul 8, 2004.

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  1. Yorkie

    Yorkie Registered Member

    Joined:
    Jun 13, 2004
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    The autoupdate on 3.1 won't delete and the one on 3.2 won't install over the top of the old one, I can't get my PC into safe mode either to see if I can delete in there. I've deleted the program but the autoupdate is still in the folder, I get error 5 and it says the file is either in use or rights protected. Any help would be appreciated.
     
  2. Close any open programs you've got running.
    Open a Command Prompt window (start-run-CMD)
    Open Task Manager (start-run-TASKMGR)
    On the Processes tab - "End Process" on Explorer.exe
    * Don't close Task Manager *

    Go back to your Command Prompt window; navigate to and delete your target.

    Switch back to Task Manager & click "File - New Task" & enter "explorer.exe" to restart the Windows GUI
     
  3. Yorkie

    Yorkie Registered Member

    Joined:
    Jun 13, 2004
    Posts:
    4
    I follow what you are saying, and thanks for that, but how do I locate and delete something using the Command Prompt Window, it's not something I am familiar with. :oops:
    *Update to this* I have sorted it thanks, I did a nifty bit of Google searching and with your advice it's now working ok :D
     
    Last edited: Jul 8, 2004
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