I'm pretty sure I read about my problem in this thread but couldn't find it again. My mouse pointer when in the boot disk recovery environment only moves up and down. The previous version, 2289, it worked fine. Evidently you screwed up somewhere along the way. I am trialing your product as a possible replacement for Norton Ghost. It so happens 2302 came along a few days after I started testing 2303. Can't say that my (I mean, your) mouse problem makes me a happy camper. Ghost was a b!tch to get any support although their product was good. Acronis seems to have better support but can't say as much about your product (so far). Some people would say that putting out new builds every week is a good thing. I say it's an indication of a product that left the door before it was time. All too common nowadays in the software business. Is the mouse problem recognized by you as a problem and when will it be fixed. Not everyone is comfortable using the keyboard. Some folks would't even know how to navigate without a mouse. btw.. using an MS wireless Explorer 2.0 mouse.