2012 essentials to 2013 complete??

Discussion in 'Prevx Releases' started by zfactor, Dec 1, 2012.

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  1. zfactor

    zfactor Registered Member

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    can anyone verify this? in another thread triple helix as well as someone else said the older essentials upgrades to complete? i have a client who asked me this today and i was unshure they have one new in the box and i wasnt shure if i could install complete or plus with it.

    thank you
     
  2. Triple Helix

    Triple Helix Webroot Product Advisor

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    The best advice I can give you is during the week Call Consumer Sales Support and they will be happy to help you: http://www.webroot.com/En_US/about-contactus.html

    The reason is I was talking to a few Webroot support members about this the past week and they said it was the best course of action if they were 2013 Boxes there would be no issues.

    TH
     
    Last edited: Dec 1, 2012
  3. zfactor

    zfactor Registered Member

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    okay but for sure no issue with the 2011 complete versions to go to 2013 complete correct??
     
  4. Triple Helix

    Triple Helix Webroot Product Advisor

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    Complete to Complete :thumb:

    TH
     
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