Discussion in 'Returnil releases' started by Plasma, Oct 20, 2009.
Please send us the same file as asked for in post #22
Its sent Mike.
Bad news I'm afraid. Did an uninstall and reinstall (checking out something unrelated) and I'm back to the same issues - CPU 99%, Enable SystemSafe hangs and Task manager won't terminate it.
Have retried with all other security uninstalled and makes no difference.
PS configured for No Data Collection.
I'll leave that one with you!
The team has been updated with your report.
has the thrashing issue been resolved in the latest release and will it still BSOD on reboot if disk wiping is enabled. I have been using the 2008 for the last few months without a problem and dont want to change if its still not stable.
These issues should be resolved, but we need as much feedback as possible from those who experienced issues to verify this.
Thank you. i'll try it soon and let you know.
Sorry to say... tried it and it still thrashed my Hard drive until i turned off data collection, i enabled wipe all diskchanges ran the computer for a while tried to reboot and heard my hard drive slap and got a blue screen as well.
I dont think RVS likes Norton 2010.
Hi all, Install of 2010 yesterday on my Acer Aspire one, 1 G RAM, CPU 1.60GHz, Windows XP, Service pack 3, 143 G Hard Drive.
My problems seems to be more severe that everyone else. It will boot up fine. From there it will not respond at all. I can not open any files or run any programs. I just get the hour glass on the desktop spinning forever.
I finally got the Returnil control panel to open and changed some settings.
Activate Real-time Virus Protection - OFF
Activate File Protection - OFF
Allow programs to run normally - ON
System Safe - DISABLED
Save all Changes - ON
Enable System Safe when I start Windows - OFF
Data Collection Policy - DO NOT COLLECT
With the settings this way, my little netbook works fine. I do have sandboxie on this and I do not think I turned that off when I installed RVS 2010, possible problem?
I do have RVS 2010 installed on my Dell Desktop, and I have no problems with it.
AMD Phenom 8450e Triple-Core Processor 2.10 GHz
6 GB RAM
Please send the following logs with the same report to support (dash) tech (AT) Returnil (DOT) com:
* MSINFO32 report**
**Click START > RUN > Type MSINFO32. On the System Information screen click FILE > Export and then save the file where you can find it to attach to your reply.
Thanks for the prompt reply Coldmoon, I was unable to obtain the following reports you requested I send in.
* MSINFO32 report**
Nothing at all came up for these two but the activity light showed that it was doing something.
It just told me it did not find it and to make sure I spelled it correctly and try again.
I was able to save the * C:\Windows\rvs3.log and I have sent that in.
Check your mail and let us know by reply to the ticket.
No mail yet as of 12 Noon 2/10/2010, was it supposed to be by now? Will keep an eye out for it.
Please try the following and let me know if it provides relief:
I have no idea what I did, maybe it was the multiple rebooting and trying different settings, but RVS2010 is now working just fine on my netbook. If I encounter any more problems with it I will try the above and let you know how it turns out. Thanks again Cooldmoon, I really appreciate all the help.
You may be seeing the results of the initial improvements to the server. Your issue is related to others that have two distinct sources:
1. Server side (traffic bottlenecks)
2. Client (more efficient data handling)
When the next build is released (hopefully this week), you should see an additional performance improvement at the client.
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