I have v10 and v11 on other computers. Bought and downloaded 2009 Home. The download/purchase email says, Your license name is: xxx Your license code is: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX I start install, soon reaching a screen asking for the "serial number" (not "license code"). I enter the "license code" provided in the email. Rejected. I find in notes another 5x5 type number called serial number from previous installs. It is also rejected. I have purchased this and cannot install it. I am seeing mixed terminoloigy for numbers. None of the numbers provided by Acronis during the purchase will allow th product to install. I am really impressed with Acronis, again (NOT). How do I make the "license code" Acronis gave me with my purchase allow the product to install? Have I wasted my money?