2.7 will not unistall

Discussion in 'NOD32 version 2 Forum' started by megane1, Jan 8, 2008.

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  1. megane1

    megane1 Registered Member

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    I am trying to uninstall 2.7 to replace with v3 and I am being told that the uninstall file is missing or damaged.I have had a look and cannot find the said file.Any ideas how to uninstall this?
     
  2. ASpace

    ASpace Guest

    Hi !

    Yes . v2 is corrupted in some way and that is why you cannot uninstall it. You must first perform repair install of v2 , reboot and after that you can proceed

    ... First ...

    1. Download fresh new Eset NOD32 2.70.39 from http://www.eset.com/download . Make sure that you choose the correct version (Home edition 2.7)
    2. Start installing it . The first screen will appear asking you to perform Repair install and keep your settings =>>>> do so and press [NEXT]
    3. Reboot when necessary

    ... After reboot ...

    1. Uninstall your v2 from Control Panel -> Add/Remove programs
    2. Reboot the computer when prompted
    3. Delete manually this folders:

    - C:\Program files\ESET

    4. Do not surf the web nor open any emails . Just visit ESET's web page again and download v3 http://www.eset.com/download v3 Home edition
    5. Install using Typical install . Make sure the program updates itself after installation


    ENJOY! :thumb:
     
  3. megane1

    megane1 Registered Member

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    Posts:
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    Hello there I have downloaded the v2.7 and on installation after extracting the files I am getting an error
    107 Module installation file missing or damaged
    NOD32_WINNT_ENGLISH_INET

    Cheers
     
  4. ASpace

    ASpace Guest

    Megane , I have forgotten what exaclty error 107 means but generally it may mean you don't have enough space , or problem with temp directories , problem with rights for the registry or something else is corrupting the files (e.g. Bagle worm , although this is unlikely) .

    Version 3 supports in-place upgrade . This means that you need to just run v3's installer and it will probably install itself on the top of v2 (you can even keep your settings) . So , this this .

    May be somebody else knows what error 107 exactly means
     
  5. megane1

    megane1 Registered Member

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    v3 will not install either because it says old version needs to be uninstalled first.
     
  6. megane1

    megane1 Registered Member

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    Jan 8, 2008
    Posts:
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    Re: Frequently Asked Questions - FAQs

    I am trying to install v3 but it will not let me as the v2.7 needs to be uninstalled first.When I try to uninstall I am being told that the uninstallation file is missing.I cant install v2.7 either as it says part of the installation flie is missing

    [2008-01-10 20:07:27.139] CmdLine: /test
    [2008-01-10 20:07:27.146] Resource: main.dll
    [2008-01-10 20:07:27.147] Is program installed?
    [2008-01-10 20:07:27.148] XML_ACCESS: C:\Program Files\ESET\Install - C:\Program Files\ESET\Install\setup.xml
    [2008-01-10 20:07:27.162] Registry: old settings read
    [2008-01-10 20:07:27.187] global.xml created
    [2008-01-10 20:07:27.194] XML_ACCESS: C:\Program Files\ESET\Install - C:\Users\Keith\AppData\Local\Temp\global.xml
    [2008-01-10 20:07:27.196] XML_ACCESS: C:\Program Files\ESET\Install - C:\Program Files\ESET\Install\setup.xml
    [2008-01-10 20:07:27.197] Main settings added
    [2008-01-10 20:07:27.198] Engines nups
    [2008-01-10 20:07:27.200] InstallPath added
    [2008-01-10 20:07:27.202] LogPath added
    [2008-01-10 20:07:27.664] EngineFile extracted
    [2008-01-10 20:07:27.783] EngineFile extracted
    [2008-01-10 20:07:27.829] EngineFile extracted
    [2008-01-10 20:07:27.868] EngineFile extracted
    [2008-01-10 20:07:27.899] EngineFile extracted
    [2008-01-10 20:07:27.935] EngineFile extracted
    [2008-01-10 20:07:28.326] XML_ACCESS: C:\Program Files\ESET\Install - C:\Users\Keith\AppData\Local\Temp\nodtmpa\setupc.xml
    [2008-01-10 20:07:28.328] SetupAddComponentDescToGlobal
    [2008-01-10 20:07:28.329] Component added
    [2008-01-10 20:07:28.330] Componet libraries
    [2008-01-10 20:07:28.650] XML_ACCESS: C:\Program Files\ESET\Install - C:\Users\Keith\AppData\Local\Temp\nodtmpb\setupc.xml
    [2008-01-10 20:07:28.652] SetupAddComponentDescToGlobal
    [2008-01-10 20:07:28.653] Component added
    [2008-01-10 20:07:28.654] Componet libraries
    [2008-01-10 20:07:28.825] XML_ACCESS: C:\Program Files\ESET\Install - C:\Users\Keith\AppData\Local\Temp\nodtmpc\setupc.xml
    [2008-01-10 20:07:28.826] SetupAddComponentDescToGlobal
    [2008-01-10 20:07:28.827] Component added
    [2008-01-10 20:07:28.828] Componet libraries
    [2008-01-10 20:07:30.267] XML_ACCESS: C:\Program Files\ESET\Install - C:\Users\Keith\AppData\Local\Temp\global.xml
    [2008-01-10 20:07:30.289] Cmd: 0 Exelib: NOD32MOD_WINNT_ENGLISH_BASE
    [2008-01-10 20:07:30.291] - krnstp.dll
    [2008-01-10 20:07:30.303] - ps_upd.dll
    [2008-01-10 20:07:30.317] Cmd: 0 Exelib: NOD32MOD_WINNT_ENGLISH_STANDARD
    [2008-01-10 20:07:30.318] - ps_amon.dll
    [2008-01-10 20:07:30.331] - ps_nod32.dll
    [2008-01-10 20:07:30.346] - ps_dmon.dll
    [2008-01-10 20:07:30.359] Cmd: 0 Exelib: NOD32MOD_WINNT_ENGLISH_INET
    [2008-01-10 20:07:30.360] - imon.dll
    [2008-01-10 20:07:30.373] - ps_emon.dll
    [2008-01-10 20:07:30.386] ExeLibs: Init
    [2008-01-10 20:07:30.387] Cmd: 2 Exelib: NOD32MOD_WINNT_ENGLISH_BASE
    [2008-01-10 20:07:30.388] - krnstp.dll
    [2008-01-10 20:07:30.490] - ps_upd.dll
    [2008-01-10 20:07:30.515] Cmd: 2 Exelib: NOD32MOD_WINNT_ENGLISH_STANDARD
    [2008-01-10 20:07:30.523] - ps_amon.dll
    [2008-01-10 20:07:30.543] - ps_nod32.dll
    [2008-01-10 20:07:38.295] Deleting directory: C:\Users\Keith\AppData\Local\Temp\NSetup\
    [2008-01-10 20:07:38.331] Deleting directory: C:\Users\Keith\AppData\Local\Temp\nodtmpa\
    [2008-01-10 20:07:38.367] Deleting directory: C:\Users\Keith\AppData\Local\Temp\nodtmpb\
    [2008-01-10 20:07:38.402] Deleting directory: C:\Users\Keith\AppData\Local\Temp\nodtmpc\
    [2008-01-10 20:07:38.423] Exitcode: 107 NOD32MOD_WINNT_ENGLISH_STANDARD
     
  7. ASpace

    ASpace Guest

  8. thanatos_theos

    thanatos_theos Registered Member

    Joined:
    Apr 28, 2007
    Posts:
    576
    megane1, welcome to Wilders :). You can find Installation Error 107 here. Have you tried using Revo Uninstaller to uninstall version 2?

    thanatos
     
  9. megane1

    megane1 Registered Member

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    Jan 8, 2008
    Posts:
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    Yes I have trie revo uninstaller and with the uninstall file missing that dosnt work either.
    Thanks for you help
     
  10. thanatos_theos

    thanatos_theos Registered Member

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    Apr 28, 2007
    Posts:
    576
    Send nsetup.txt to ESET Support.

    thanatos
     
  11. megane1

    megane1 Registered Member

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    Jan 8, 2008
    Posts:
    7
    Cheers for that Thanatos I have sent the file report.
     
  12. thanatos_theos

    thanatos_theos Registered Member

    Joined:
    Apr 28, 2007
    Posts:
    576
    Please post the solution for Error 107 here and see this thread. Thank you.

    thanatos
     
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