1b has 2 instances of ESS running after upgrade and reboots

Discussion in 'ESET Smart Security v3 Beta Forum' started by vapor, Jun 28, 2007.

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  1. vapor

    vapor Registered Member

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    I installed 1b over 1a yesterday - no problems. Today, when I started up my machine I have 2 instances of egui.exe running and 2 ESS icons in my taskbar. My start-up list has ESS listed twice under msconfig as well.

    Anyone else having this problem. I'm running XP.
     
  2. ASpace

    ASpace Guest

    Hello !

    Try to reinstall ESS:
    Uninstall it first from Control Panel->Add/Remove programs
    Reboot
    Delete manually C:\Program files\ESET and C:\Documents and Settings\All users\Application data\Eset
    Check if you have leftovers about ESS in your msconfig and disable them
    Install again ESS beta1b downloaded from http://download1.eset.com/special/essbeta1b/ess_nt32_enu.msi
    Use Typical install

    :thumb:
     
  3. tosbsas

    tosbsas Registered Member

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    Location:
    Lima, Peru
    Hey thats another version?? smaller and all? I got a reset last night again, but after that soemthing about programm has been updated

    Ruben
     
  4. vapor

    vapor Registered Member

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    May 27, 2007
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    It showed both versions as 1b, so I believe it was the same version. Also, I went through everything that HiTech Boy suggested and that worked - of course, I still had to go in through msconfig and shut down one of the running instances of egui.exe in the end, so I really don't see what the point was. I could have done the same thing without the uninstall/re-install.

    In any event, all is running ok now. Still, sent a ticket in to Eset since I thought they should know the upgrade didn't work properly on my machine. That is the point of betas after all....

    :D
     
  5. mayt

    mayt Eset Staff Account

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    Mar 12, 2007
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    Location:
    Bratislava
    Thanks.
     
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