11 days estimated backup time?

Discussion in 'Acronis True Image Product Line' started by strohbehn, Jul 30, 2005.

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  1. strohbehn

    strohbehn Registered Member

    Joined:
    Jul 30, 2005
    Posts:
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    I'm trying to create an image of my main HD (38GB of data) onto an external firewire HD (200 GB capacity). I selected the "full backup" option and started the process. After about 20 minutes the info screen said 0% done, "11 days estimated backup time". I stopped the backup, had to reboot, and looked at the backup file... about 20 MB had been written to the external drive.

    What's wrong? Any help would be greatly appreciated.

    Thanks
     
  2. tronic592001

    tronic592001 Registered Member

    Joined:
    Feb 23, 2005
    Posts:
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    Location:
    Wales uk
    strohbehn hi

    I'm trying to create an image of my main HD (38GB of data) onto an external firewire HD (200 GB capacity). I selected the "full backup" option and started the process. After about 20 minutes the info screen said 0% done, "11 days estimated backup time". I stopped the backup, had to reboot, and looked at the backup file... about 20 MB had been written to the external drive.

    try this link for a cheep external conection: USB to IDE Adaptor WITH power supply (2.5", 3.5" & 5.25") - Inc FREE Delivery

    good
     
  3. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello strohbehn,

    Thank you for choosing Acronis Disk Backup Software.

    First of all, please make sure that you use the latest build (903) of Acronis True Image 8.0 which is available at: http://www.acronis.com/homecomputing/support/updates/

    To get access to updates you should create an account at:
    http://www.acronis.com/homecomputing/my/
    then log in and use your serial number to register your software.

    If the problem still persists after installing the update then please download and install the latest version of Acronis drivers with disabled logging:

    http://www.acronis.com/files/support/SnapAPI_l_s_e.exe

    If that does not help then please enable logging by running the update once again, reproduce the problem and collect the c:\snapapi.log file.

    Please also do the following:

    - Download the Acronis Report utility available at
    http://www.acronis.com/files/support/AcronisReport.exe and run it, create a
    report (usually named 'report.txt'), rename it to report_win.txt.

    - Run AcronisReport.exe once again and select the
    "Create Bootable Floppy" option;
    - Insert a blank floppy disk in the A: drive and proceed
    with creation of the bootable floppy;
    - Boot the computer from this diskette and wait for
    report creation process to finish;
    - Rename the report file from the floppy to report_diskette.txt.

    Please keep your external hard drive connected while creating these reports.

    Please send snapapi.log and both report files to support@acronis.com along with the link to this thread. We will investigate the problem and try to provide you with the solution.

    Thank you.
    --
    Alexey Popov
     
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