/1 error on hard disk (drive backup2012)

hi I have a probleme on my xp sp3 spinpoint hhd:

paragondrive backup 2012 free

I have 2 partition c and d . Os is on c and I format the d even if it is a new hdd. I asked paragon to do a back up of c and to put it on d. the message below appeared so I did a scandisk . I trid again and same message.

how to solve this ?


o/1 error on hard disk drive has occured. What would woul like to do?the hard disk write or read has failed .
thx

 

Maybe try enable "Paragon Hot Processing" option? (i'm not sure)

 

check the drive with chkdsk and correct errors

 

ok I had done a chec disk via start menu execute(pseudo msdos thing) before even if I wrote scan disk

anyway a did format my D again went in mode sans echec f8(i run french version I guess its something like without error mode or... not the normal mode) proprieties/tools/verify error and did perform the /first option (took 3 sec ) and then performed the/ second case
first image on this page http://www.commentcamarche.net/faq/3755-faire-un-checkdisk-chkdsk-sous-windows-xp


do I need to perform the chck disk on my C partition also before retrying paragon? os is on C.


xp sp3
thx
anaturelover

 

Run the chkdsk or scandisk on both C and D. You want it to do a read check of all sectors in the partition which in chkdsk would be running it with the /r option. Scandisk does similar but you have to select the second option of "scan for and attempt recovery of bad sectors".

It could be a read problem on drive C.