serious cleaning problem in ess and eav

when you extract any zip virus by winzip or winrar
after 15 sec thread found window show 3 or 4 time
when you click clean but it show again and again
i donot get this problem in v560
only on v563 and v566

 

i think problem in
version: 1021 (20071101)
cleaner module build: 1021 (01.11.2007)

 

now i explain it
1.a virus in zip file
2.extract it
3.threat found window show i cleck clean
4.again threat window show i click again
5.again

 

73818
please zip this virus and then extract it
please tell if you got same problem that i got

 

i think you have you have choose The medium level automatically
please choose The first level and then extract it
then see three windows

 

try to delete it at first then you see threat window again and again
i also have win2ksp4

 

i did not got this error on v560
on v560 when you delete it at first no more window open
but on v563 and v566 when you delete it at first threat window came two time more

 

i want to explain this problem from v563
no one beleive me

 

please any admin explain this bug
or it's our job

 

anyone who have cleanig problems like me can take a part in this thread
then i send this thread to eset support they will easily fix it
or forum admin can

 

We are investigating it. If a problem is confirmed it will be fixed with an automatic update.

 

marcos i have 9 virus samples i sent to eset support 2 days ago but they did not response if you want samples i will send you

 

yesterday eset have update cleaner module 1022 (20071121)
but the bug still there

 

It was only a partial fix released yesterday. We made a fix to the real-time protection module as well, it will be available in the future installers.

 

good job on Eset's part, thanks Marcos...

 

thank marcos
for future fix

 

this day is my lucky
because Marcos and eset support team tell me that they will fix it in future release

 

Business release is coming soon , may be new better release of the HE won't be late

 

i been sending over 20 new samples to eset and to kaspersky lab,s every week att the same time .. here its the funny part kaspersky allways respond after 30 minutes confirming they fund malicious software on all sendit files and added to the detection databases very fast ..bot Eset NEVER respond and ONLY ADDED cople of the samples send it ... yeah i think thats really BAD

 

https://www.wilderssecurity.com/showpost.php?p=198429&postcount=18