Hi Robin, As you are not using the Virus Guard component, change the warning/alert to Virtual Mode rather than Virus Guard real-time. To do this...
Hover you mouse over the tray icon or desktop toolbar and you will see the status of the Virtualization and Virus Guard. preferences >...
See the change log for updates in this release. Mike
Hi Auguss and welcome to the forums :) All the settings on that screen should be grayed out when the interface is locked. Have you changed the...
Hello 2k2 and welcome to the forums :) Send an e-mail to support (dash) tech (at) returnil (dot) com with your License Number and Installation...
Hi All, Please try REL3 and let me know if it resolves the issue: http://www.wilderssecurity.com/showthread.php?t=281922 Mike
Hi, See here: http://www.wilderssecurity.com/showthread.php?t=281922 Mike
Number 2 is in flux. As soon as I have access to the new pricing from sales I can can give you a better idea on what it will be. Mike
It doesn't matter whether its turned off or not, RSS/RVS 2011 will simply block the defragmentation program if the Virtual Mode is active. When...
The advanced rules are from Returnil's research team and our server side AI analysis. Send your reports and samples (place the sample(s)...
Hi all, New build available: Returnil System Safe Pro 2011 v3.2.10351.5418-REL3 Returnil System Safe Free 2011 v3.2.10351.5418-REL3...
Hi Romagnolo1973, Are you saying the file associations for all image files on your computer or only those on your encrypted D:\ drive? If the...
Hi jdd58, We are aware of this report and are investigating the issue. Can you try an experiment and let me know the results? 1. Uninstall RSS...
Re: [Update] Returnil System Safe 2011 v3.2.10143.5401-REL2 Team notified. After checking with them regarding the phantom drive issue, it is...
Hi and welcome to the forums :) This is a known issue and is being investigated: http://www.wilderssecurity.com/showthread.php?t=280540...
Can you send an e-mail to support (dash) tech (at) returnil (dot) com with the following screenshots: 1. Open your "Computer" section and get a...
Hi DS, No need for a rant. With a paid subscription, we can get you sorted quickly. The gist of the issue is that the license is assigned to...
In the advanced options section. Select the Wipe change remnants option
That is available in the Full scan feature as a custom scan. To do this: 1. Open the RSS 2011 GUI 2. Open Virus Guard > Scan > Full Scan >...
@Konata Izumi and Boyfriend, Are you using the 64 bit version of XP? Hi LambRador and welcome to the forums :) 1. You cannot exit the GUI...
What error or errors do you get?
Is that the Virtual Disk? You shouldn't be able to see the clone that way. Mike
Hi pegr, The Virus Guard earned a VB100 award for August in the new 3.2 generation. The PCMAG review you reference was for the previous 2010...
Your reply was actually important to my answer for your other questions. Yes, maybe, and no - it depends. The log is showing "Denied"; this...
It should be saving signature and/or policy updates updates downloaded during the virtual session. Mike
Separate names with a comma.