Hi Ian, Our engineer will get in touch with you to check if it's a bug. Thanks.
Hi arbab333, You can right-click on the list, choose Select All from the context menu. Then press Ctrl + C, and open the notepad, use Ctrl + V...
Hi abdelkrim09, Bit error rate happens on the physical layer. Capsa can only analyze data from the data-link layer. When there is bit error,...
Hi Travis, You see "Other" TCP traffic because none of the built-in protocol rules on Capsa can recognize them. Capsa will use TCP ports to...
Hi Herb123987, This post might help :D : http://kb.colasoft.com/how-to/106-where-to-intercept-packets-on-a-network
Hi tackyjan, You have to manually craft TCP/UDP/ARP/ICMP packets and use your NIC to send it out. If you want to send TCP packet, you should...
Hi tackyjan, This is a good question! Packet Length = Captured Length + FCS Length. FCS length is 4 bytes, and Capsa will drop the FCS, so...
Hi hagen, There are no such columes of data on the IP Endpoint tab. If you can give me more details of your requirements, we can record it to...
Hi, The folder icon with a globe image on it only indicates that the IP addresses are Internet IP addresses. For web browsing activity, you...
Is that Windows 7 system? The driver for old version of Capsa may not work on Windows 7.
Hi, Can you post any screen shots here?
Hi lipearu, The Demo is just for your testing. If you had purchased Capsa, you can use Customer Portal to download the full version. If your...
Hi Kaleem, The broadcast uses IP address 0.0.0.0 and 255.255.255.255, MAC address of FF:FF:FF:FF:FF:FF. So you can locate these IP and MAC...
Hi Suprglu, Thanks for trying our software. The Pro edition doesn't have Diagnosis function. Therefore, you are suggested to try the Enterprise...
Hi pixel_xyz, Do you have other Colasoft software installed on your system? I suggest you re-install the software. If it still doesn't work,...
Hi shamarbla, Is there a router? Some routers have traffic volume report on admin panel. See if you have this first.
Hi ze_bala, Capsa couldn't decode this type of protocol. You can export the packets to Wireshark format .pcap and try with Wireshark and see if...
Hi lizzyc, You could try out another software from us. The name is nChronos, and it has a free version. More details on this page:...
Hi crawlingcreeper, VoIP is already on the list. We'll support this feature in future releases. Thank you very much for your feedback.
Hi Pax35, Thanks for your follow up. We are now working on the new version, hopefully it'll come out at the end of this month. I'll let you...
Hi hanham123, Capsa only logs standard, unencrypted SMTP and POP3 emails. So if your emails use encryption, Capsa cannot decode them, and you...
Hi VNF, You can try reinstall it again.
Hi VNF, Do you mean you can't open the program after reinstallation? You can try uninstall the program and search all Colasoft items in...
Hi, When start up, Capsa will load a Resource HTML page (with video, tutorial links) from our server. The errors you saw were on this page.
Hi dohhh, We are glad to see your interest in our freeware, however, we don't have plans for PING tool update lately.
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