Hello sammyc53, I notice that you said this is an XP machine. How much memory do you have and how many applications are set on start up?...
Hello axelrose, Have you adjusted your settings as described in the following article?...
Hello, Version 4 of ESS has Automatic mode with exceptions (user-defined rules) which allows for automatic mode and keeps any rules or changes...
Hello alur, Our development team is currently working on this version. I will update this thread with an announcement when it is released....
Hello RaviG, Try clearing the update cache. http://kb.eset.com/esetkb/index?page=content&id=SOLN2134 Thank you, Richard
Hello RaviG, Have you checked the Scheduler to make sure that the updates are set to automatically be checked for every so often?...
Hello EdP, Thank you for the update and I hope that the support engineers are able to assist you. Please let me if you are helped. Thank...
Hello briwlls, Make sure to backup the folder before installing the new version as described within the following Knowledgebase article:...
Hello surfer1000, Have you recently installed ESET Smart Security? What was done on the computer the last time it was used? I will need more...
Hello Robin Springall, Have you tried adding EKRN.EXE or EGUI.EXE? Thank you, Richard
Hello dexteryogl, To purchase new licenses or discuss possibly adding licenses I recommend contact your local ESET sales representative. They...
Hello Troncone, Can you please submit the sample to the ESET virus lab? http://kb.eset.com/esetkb/index?page=content&id=SOLN141 Thank you,...
Hello majortom1981, Can you please submit the sample to the ESET virus lab? http://kb.eset.com/esetkb/index?page=content&id=SOLN141 Thank...
Please refer to the following thread for more information: http://www.wilderssecurity.com/showthread.php?t=281927 Thank you, Richard
ESET NOD32 Antivirus 4 Business Edition for Mac OS X has been released in English (ENU). Key Features Based on ESET NOD32 Antivirus version 4...
Hello EdP, I have asked a support engineer to take a look at your SysInspector log and to provide help. Please let me know if he is able to...
Hello aluminex, The new clients will receive the latest updates and not the updates which caused issues. Thank you, Richard
Hello EdP, Did you email the information to a support team or to the virus lab? Do you have a case number? Thank you, Richard
Hello, If upgrading does not resolve this please contact your local ESET customer care for assistance. Thank you, Richard
Hello Deanos, That phone is currently unsupported. The following is a list of our supported phones:...
Hello, Have you adjusted your settings to our recommended server settings? http://kb.eset.com/esetkb/index?page=content&id=SOLN2144 Thank...
Hello gkurcon, Have you contacted support for assistance? For any customers who continue to have trouble from this issue, please contact...
Hello, ESET Mobile Security has been released in English (ENU). ESET brings its unparalleled proactive protection concept into the mobile...
Our business package starts out with a 5 user license and increases from there. The packages provide ESET Smart Security or ESET NOD32 Antivirus...
If the provided resolution does not fix the issue we recommend for the customer to please contact their local support for assistance. If anyone...
Separate names with a comma.
