Here is a link to the Knowledge Base which gives you the links to Acronis: http://kb.acronis.com/content/1642
I see that you have added a new thread about the error message 'failed to lock the file'. http://www.wilderssecurity.com/showthread.php?t=246284
Nice to see a happy ending for an issue.
Welcome to the forums. I would first check which build you are using. Do this by pressing the ALT key and then you can use the hidden menu:...
Thanks DwnNdrty Sorry the link stopped working. Here is the picture of the Acronis Screen showing ATI 2009 build 9796 available for...
Sounds like Acronis is not just having a bad day but a bad month. I expect the servers will come back on line. I hear your pain.:-)
http://www.wilderssecurity.com/attachment.php?attachmentid=210009&stc=1&d=1246054501 EARTHLING here is a picture showing ATI 2009 build 9796...
To clarify: The link is called "Registered Products & Support". Click on this and the next web page is headed "Registered Products". On...
Same here. There is no need for a secure zone.
I think I see now where you are seeing build 9770 on the UK site. Under the Products Update page build 9770 is mentioned under "Latest Product...
Here are the release Notes from the UK web site: Release Notes for Acronis True Image 2009 Home Upgrade Build 9796 ** Acronis True Image Home...
The available download under my registered products on the Acronis UK web site says Build 9796. But if I right click on the downloaded build...
ATI 2009 build 9796 is now available on the UK site. It is available under my registered products. Several threads here talked about...
Do you have a firewall installed? If so try turning this off while you install.
It would be nice if Acronis Support commented on this latest fiasco. This is just more evidence that there is no quality control done by...
I do backups to computers across a wired network in the way that you describe. I do these as a secondary backups to the main backups which are to...
Colin I hope that a job comes your way real soon. I have not doubt that you would be an asset to Acronis.
Great advice here from the Massive Posters. I always keep things simple on a restore and use the Acronis Boot disk not windows.
Yes Dwnndrty I think that is correct if its the first backup.
I dont think that is correct. I read that Acronis Universal Restore program will work, if you also own Acronis True Image Echo. See here:...
I would try the new drivers that Acronis suggested. You dont need a new software build to use these.
It is working here too. Thanks BRIANK Acronis Support eventually confirmed to me that this work around for Full Automated backups needs to use...
Welcome to the forums. Looking at the message I think that you used the default option on the "Backup Method" screen so you got an incremental...
Its probably so long ago that it was before the Acronis programers were born! :-) LOL
I was wondering if it was possible to validate your backup file. But unfortunately you cant do a validation without knowing the password....
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