Have you tried the steps in this ESET KB article? Why can't I see client workstations in the client tab of the ESET Remote Administrator Console?
It may help to submit a support request online with ESET Customer Care and please include a SysInspector log so they can more quickly troubleshoot...
Did you also post this issue on our Facebook page?
You'll want to uninstall ESET NOD32 Antivirus and then download/install ESET Smart Security. You can find the step-by-step instructions for this...
ESET's Knowledgebase includes an article with step-by-step instructions: How do I use ESET SysRescue to create a bootable USB flash drive, CD...
Yes there will definitely be an update coming soon. Unfortunately, I haven't yet been given an ETA on when this will be available on the ESET website.
Yes this is possible. Check out the following KB Article: How do I transfer ESET Personal firewall rules from one computer to another?
I sent you a PM for this issue.
What version of NOD32 are you using and on what Windows O/S?
OK thank you for the link. If you look at the third screenshot they offer, you'll see the product is still just NOD32 Antivirus 5. The packaging...
You might be referring to ESET's "Gamer Mode" which comes as a feature in ESET NOD32 Antivirus and ESET Smart Security. There is no separate...
Try downloading the update again and if the clients again have issues updating, try the KB Article below: Client workstations unable to update...
Glad to hear you got it working again. Please let us know if there's any further issues. Thanks!
ESET Remote Administrator version 5.0.242.0 has been released and is available to download. Changelog: Added: New language...
My recommendation would be to upgrade ERA to the latest version and then upgrade the workstations to the latest version of ESET Endpoint Security....
No worries. Glad you got it straightened out. Closing thread.
You should be able to disable protection. Check out this KB Article for steps on doing that. If the disabling isn't working, uninstall and...
When using a group policy object to deliver the einstaller.exe file to a workstation, the command line switches you see in the Packages Manager...
Also, if you want to detect keep PUA detection active but you're sure Nero is safe and you don't feel the need to scan its files, you can exclude...
Apologies for the delay but you may need to run our manual Uninstaller Tool in safe mode to completely clear out all ESET files and registry keys....
Although it may be something you've already checked, it's possible the protection mode for ESS is set to "strict protection" rather than "allow...
PM Sent.
The names on the temp files are completely coincidental. If our scanners were detecting our own updates as malware, I have no doubt we'd be...
Separate names with a comma.
