You should also be able to open your main program window, click 'Help and support' and click 'Customer Care support request' to send a change of...
I'd recommend following the requests Marcos made first: And also try all of the linked options in the KB Article below:...
You could disable the Windows Firewall and change the Protection Mode using ESET's personal firewall to turn off network identification and...
It might also help to try the steps below, just in case "Start real-time file system protection automatically" was somehow shut off during...
Before clicking 'Allow' or 'Deny', are you clicking the box that reads "Remember this action (Create rule)"? This should set the rules in place,...
Have you already tried adjusting the settings in your message preview or notifications widget or on your phone to verify SMS previews should be...
You can also just disable or modify the notifications from ESET about your Windows system updates. Check out the following KB Article:...
Have you tried running a 'Custom Scan'? By selecting a 'Custom scan' rather than a 'Smart scan', you can select the specific 'Scan targets' you...
Agreed and to add on, we have also seen the "Unable to read firewall configuration" error pop up with customers using Windows Vista who haven't...
Sent you a PM. I would like to get this fixed for you ASAP.
My first suggestion would be to get the Firewall's filtering mode out of "Learning Mode" and change it to "automatic mode with exceptions". This...
At the moment, the servers controlling the renewal of license information on renewal orders are updated twice a day. We are currently working on...
You may want to contact your local ESET sales department by phone and see what they are willing to do for you. In most cases it won't cost full...
scirious, I sent you a PM.
Have you checked to make sure the following temp folders still exist? C:\Documents and Settings\(username)\Local Settings\Temp and...
The best way to resolve your current issue would be to call your local ESET Sales Department or partners. They will be able to address both of...
I have sent you a PM.
If you've sent in a support ticket, that's all you need to do. They may ask for more information to locate and verify your record but either way...
Yes you can. The instructions on how to do this can be found by using the following KB Article:...
Sent you a PM
Hi Skibuz, I too am a bit confused by ESS3's response but the following KB article may help shed some light on the error notifications you're...
Have you tried the following KB Article? http://kb.eset.com/esetkb/index?page=content&id=SOLN2562 The updates usually pertain to the VSD...
achrisvet, renewals are only available to customers that have purchased a license previously. If you only had a trial, you can purchase a new...
To explain further, the "EAV" in the username must be all capitalized and the hyphen is required. For the password, all letters must be lowercase....
Check the thread here: http://www.wilderssecurity.com/showthread.php?t=282264 The customer there had Outlook rather than Thunderbird but I...
Separate names with a comma.
