Check out more information here: kb.eset.com/esetkb/index?page=content&id=SOLN318&ref=wsf
Thanks for the feedback! Glad to hear the updates worked out as they should. To confirm, yes a reboot is recommended after the 'in-product' updates.
Check out the following KB Article to switch the modes. If you've already found these settings and changed them accordingly, it may help to switch...
With ESET Smart Security installed, it's generally preferable to have the Windows Firewall turned off to avoid conflicts in rules set by each....
No release information has been given as of yet but our developers have narrowed down the issue to a conflict with a specific process that handles...
You may want to submit a support ticket to ESET. If you are not a North American customer, PM me with your country and I can connect you with the...
At this point it might help to just completely clear the program out using a manual uninstallation (may need to run twice) and reinstalling...
These will still work the same way. Activating the product using the Activation Key/Serial Number at http://www.eset.com/activate will provide a...
One of the following KB Articles should help you out: 1. Resolving network connectivity issues:...
Might help to see a log of exactly what the FW is blocking: kb.eset.com/esetkb/index?page=content&id=SOLN2841&ref=wsf
Please see the following thread addressing the same issue: http://www.wilderssecurity.com/showthread.php?t=309335 Until a fix is available,...
The issue with version 5.0 causing a lockup of the system when external hard drives are plugged in, is a known issue and our developers are...
Verify that you have a temp folder in the following locations: C:\Documents and Settings\{USER}\Local Settings C:\WINDOWS If either folder...
Have you tried to disable the Automatic Startup File Check tasks to see if perhaps the problem is with the startup scan and not with the virus...
Purbaparry, it's been nearly a week but I haven't seen any update to your situation. Were you able to locate or receive the information you were...
ESET Smart Security should automatically turn off the Windows Firewall. If it hasn't shut off Windows Firewall, it might be a good idea to do that.
You will need to contact your local customer care department. It's possible you have been infected with the zero access rootkit. You can PM me...
This is an issue that is currently being investigated. It would greatly help to submit a SysInspector log to your local Customer Care department....
I would first recommend what Marcos said. Upgrading to the latest version (curently 5.0.93.0) whenever possible. One more thing to check. Open...
You may want to contact your local ESET sales office and ask for a trial license for the Business Edition of ESET NOD32 Antivirus. Contact info...
Have you tried the following Fix from Microsoft? http://support.microsoft.com/kb/922976 Or you can always generate a dump file and submit it...
1. HIPS (Host-based Intrusion Prevention System) - monitors processes, files and registry keys on your computer for any attempts to negatively...
There are a variety of solutions to this. The most efficient, may be placing the firewall into interactive mode and creating rules to allow access...
Thanks for the praise! Love to hear the feedback. We are working on the Thunderbird compatibility issue and should have something soon.
For those still having activation issues, we have released a new KB Article to address possible solutions:...
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