Re: SUPERAntiSpyware Problem I think you are misinterpreting my post(s). I am not a "changed" person - with the millions of users running...
Thanks for the compliments, I try and help where I can. It's impossible to tell what is going to "happen" in the industry - our plan is to...
Re: SUPERAntiSpyware Problem The Wilders admins/mods have warned me about doing "support" in the forums, that is why I directed the issue to...
Did you bother to read and/or try the options which we suggested in the support ticket you submitted? We responded to your ticket within 5 minutes...
Great "feature" of Windows Vista! We are working on a solution so that the updater won't need individual access. You can turn off the auto-update...
It's been in the updater since the 3.6 release, you can just right-click the SUPERAntiSpyware icon and Check for Updates and the update will happen.
Re: SUPERAntiSpyware new version 3.6.1000 Are you going to remove the (Defective) from your sig? :)
Re: SUPERAntiSpyware new version 3.6.1000 Glad to hear the problem was solved - I was going to have you run our diagnostic to see if I could...
Make sure the SUPERAntiSpyware icon is running in the system tray - if it's not, you can't do the right-click scanning.
I recieved the link - we receive literally thousands of samples PER DAY from outside sources as well as thousands of samples PER DAY from our...
On the main interface, we display the current product version as well as the definition core and trace versions. It has been this way for months,...
We analyze all reports for false positives - just because a user reports something, it is not automatically removed from our definitions. If you...
Mike - you didn't identify what issue you are having. Please submit a support ticket here and we can assist you:...
As a FYI regarding "Suites": http://superantispyware.blogspot.com/2006/11/are-suites-really-sweet.html
If you do run the installer for a new version and you already have a version installed, it will uninstall the previous and install the new one -...
If you uncheck the Start With Windows option, it will remove it from startup - if you are running any security software that blocks an application...
Thank you all for the compliments on the update - we work hard in the fight against spyware. Thank you also to those that have purchased and/or...
The likley issue is that the SSUPDATE.EXE (our updater) is not being granted full access through the firewall - this is the only reason we see...
That's a great point - I wish more users would take that point of view - we offer lifetime licenses as some users request that option. We have a...
Biscuit - with all due respect, we have investigated and explained all the "spiking" problems that a few users reported - if you care to read the...
SUPERAntiSpyware was NOT the cause of the spikes you are having. If you did a system restore, re-installed and uninstalled, etc. obviously it was...
I am not being "protective" - I am just stating the facts. We don't do anything with Interrupts, nor the hardware. You can run any type of...
Ok, I guess I don't know what I am talking about - why don't you post a screen shot of your process explorer list and let's see what is using the...
That service has nothing to do with SUPERAntiSpyware - it looks like part of another products copy protection, here is a link on...
If you have removed SAS and it is not running in the system tray, the spikes are not coming from SAS - it's main executable (SUPERANTISPYWARE.EXE)...
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