The active protection blocks threats from running and installing - we are not a behaviorial based blocker which means it won't alert everytime...
Yes, it's called "entitlement" :)
You are certainly entitled to your opinion - we user the color scheme and look for specific reasons - if you read up on how the human brain...
We may update graphics in the future, but again, we have had little to no complaints about the UI, graphics, etc. (with the exception of a few...
You are 100% correct - no one stays on top "forever" - my primary concern is not if we are #1, #2, #3, etc. - our goal is to keep the product...
Well, our success (in my opinion) in bringing the product to industry awareness is certainly a substantianed and qualified claim. I think that...
The ratio of free to paid users is obviously huge - when a user pays for a product they should have full control of the options in the product, in...
You have your doubts, etc. and I respect that - in this case, however, you are not backing up your "opinions" with any facts - I have explained,...
Users see the splash screen when computers in another user's home, libraries, schools, etc. start up and/or someone runs SUPERAntiSpyware - often...
Excellent point. I am not sure if people respect, or understand, the amount of work that goes into creating a product such as SUPERAntiSpyware - I...
Useless, ineffective, and annoying to you - it actually works wonders to brand our product, name and have people directed towards our product on...
You are incorrect here, in my opinion, and based upon the reatility of the stats I see regarding downloads and purchases - we actually do get lots...
Our SUPERAntiSpyware Professional does have a 15-day fully functional trial period.
So what I am hearing here is that the members of the group would rather have us pull the free version from the market and only offer a paid...
It's called branding :) In your case, maybe only you see the splash screen - but we have millions of users, that see what other users are running...
No problem, we detect and remove that rogue product :)
The bottom line with ANY and ALL anti-spyware, anti-virus, anti-trojan, etc. applications is that NO PRODUCT (including ours) can catch EVERYTHING...
SAS is not detected by the security center (yet) - we have it on our to-do list :)
We do have your suggestion on our list of items to be implemented in a future version - we have had this suggestion before and it will be...
I can't really say specifically what our future plans are due to the "watchful eyes" of the competition :) Other tools likely won't be "scanning"...
George - We would have to possibly disable critical features of our product and just to get around a possible Webroot (or other vendor's)...
Re: SUPERAntiSpyware Problem I respect your situation with your parent - this is a different situation - I am not refusing to answer the...
Please post our support ticket from SUPERAntiSpyware.com - that is the one in question here - you may have gotten rude responses from OTHER...
At no time, did I say "I don't want it made public" - you submitted the support ticket on our site, then without reading our response and trying...
Re: SUPERAntiSpyware Problem I apologize if my "tone" was "wrong" - this issue here is that the user submitted a support ticket on our site,...
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