My 1st thought would be a memory issue. Maybe 4.0 uses memory differently and scans more things. I don't know why disableing the real time scan...
Have you done an in-depth scan on the system from safe mode? I would do that first. Then I would run malwarebytes on the system as a second...
I am not sure if the feature is the same in the version you have but have you tried to do a custom scan and set the targets manually?
Try FileAssassin from MalwareBytes. I have used it to nuke several uncooperative files! I would also run MalwareBytes. Run it from both...
Make the RA policy settings layout match the settings layout on the client for easier policy setup.
Custom reports. It would be nice to be able to select fields for a custom report.
Ability to stop/restart the ekrn.exe process if it runs away. Ref: item 18 however. Maybe you could lock it down better and provide your own...
I have looked into this pretty hard and I spotted a sysinspector task set to run each morning at 6 am. This is the exact time the CPU spiked at...
Thanks. Gary called and was great. I think we made some progress on this. I am still in the monitoring phase to see if Nod gets stuck scanning...
>:( Below was the response for a request for a call on an open active case On hold now 23 minutes 42 seconds and counting. >:( Where's the...
I was sent a reply today that simply said I had my server settings wrong and that I should refer back to the KB doc. I replied requesting help, I...
I have followed the settings outlined in Eset KB article KB Solution ID: SOLN2144 I will have a look at this article as well. Thanks for the...
I did receive a call about 30 - 45 minutes after submitting the on-line request. I am now working with Zack and Martin (great guys btw) and am on...
I went ahead an made a case on-line... Case #453630
No I did not post an on-line request. That thing.. well, It asks a lot of questions and the response I get is normally no better or worse than...
I have an issue where Nod hangs on one of my production database servers and eats all the spare clock cycles. When the console is launches I get...
How can I get a count of the in use licenses? I am particuarly interested in the count of the mailboxes I am currently protecting with ver 2.7....
Separate names with a comma.
