Joe, people who have been zapped by this are most unlikely to contact you about this. They have no computer. I'd expect them either to wipe &...
So what about the people who got zapped by this who end up with dead computers?
Good grief! Evidence? [B] (ACTIVE)...
Thanks for the advice, this is a customer's pc & it's Vista.
I tried sfc /scannow which seemed to do nothing. I ran it from a boot cd, so I will try some other method. The computer is a Dell with a...
Which means either that it can't be happening, or that Prevx has trashed people's computers & they have to buy a new one? I have a customer's...
You mean no support cases, or no occasions of Prevx deleting essential files?
Recovery CD to access which file, Joe? I assumed that you must have been having this support issue thousands of times? So that you have some...
This is the Myprevx reported errors that I have found so far. GDIPLUS.DLL %windir%\distribution\ How do we fix this?
Joe This was on a customer computer, so no I can't send anything. I felt that it was useful to point out to users that this popular rogue...
I have advised several customer to boot into safe mode with networking. The feedback I have got from all of them is that Safe mode does not work &...
Some feedback on the support inbox. They are advising my clients to find someone locally to repair the computer. Hmm.
That's good. Will the non-booting computers fix themselves or is there an easy generalised fix I can SMS to my end users?
Joe, this is end users - currently about 14 of them.
Am I correct to assume from the link that Prevx will fix this itself? Can I have an ETA for this please? I am getting a flood of calls about this now.
I have a stream of customers who have had a Prevx malware warning that after reboot has ended them with a black screen with mouse cursor. Any idea...
@ABee Thanks for the info. I did chase Prevx about the Shark007 codecs & the Prevx techs were definite that it was suspect.
In fact, I just cleaned a rogue for a customer today. The laptop was protected by Prevx which was just sitting there doing nothing about the rogue...
Thanks for your replies. I will try both K-lite & CCCP.
Try another router.
Hi Please can anyone recommend a safe codec pack? I'm looking at being able to play AVI & MP4 videos. I am currently using Shark007 but am...
In my experience, Prevx will generally not pick up a rogue immediately. It seems to take a day or so to figure out the rogue software, then zaps...
Indeed, but does it work with all the most popular browsers?
I can confirm that autorun is still broken by Panda Cloud v1.4. The easy fix is to download & install Panda USB vaccine to turn back on the...
Thought I might give you an example from the coal-face. I'm a Computer engineer & I visit homes & small business every day. About once a week,...
Separate names with a comma.
