We also block SSL logging, although we don't have anything to block sound recording.
It really depends on the file - we intentionally take longer to move a file from unknown to good as we need to be certain it really is good (which...
It's possible that Sandboxie is blocking the web filtering engine from communicating out, which would likely require some configuration within...
I'd definitely be interested in seeing a log if you wouldn't mind sending one - I don't know what "bloat" would exist here as the client hasn't...
Very surprised to hear that - could you send me a log to my username at gmail.com to take a look? Thanks!
Windows 8 detects other AVs in the Action Center and blocks Defender from becoming active. You can create a value of type DWORD named...
We have a known issue where the date of quarantined files is reverted back to 2011. This will be fixed in the next update, correcting all current...
Could you send the crash dumps to my username at gmail.com to take a look? Thanks!
Thanks! I've checked and the filter will indeed not update if auto-updates are disabled. I'll look into getting this changed in the next round of...
Updates to the wrURL extension aren't mandatory but I'm surprised to see it that old in any case. By chance, do you happen to have auto-updates...
I agree, the wrURL version is quite outdated which will be fixed with a reinstall. Were you previously using a beta version or where did you...
It looks like we have an issue at the moment which is throwing the non-Green icons when it shouldn't be. The team is looking into it as we speak...
Thanks - I'll pass this on to the team behind it.
Also, could you check the version number of C:\ProgramData\WRData\PKG\wrUrl.dll and let me know what browser version you're using? Thanks!
You lose the search icons/URL blocking. Are you seeing anything in particular that could be reported to our support team so that we can work on...
Do you have your Google settings configured to display more than 25 results, or perhaps are there many sub-links on the page? I'll see why we're...
Maximum heuristics definitely sounds like they could be the cause here. Do you happen to recall if it was a registry entry listed as a false...
That's very strange... do you think you could send me your log to my username @ gmail.com to take a look anyway just in case there is something I...
Could you post a screenshot of what WSA detected or an excerpt from the scan log with it listed? Thanks!
Both are 100% legitimate, virus free copies of WSA.
No. There has never been a version of Webroot which is a threat. I don't know how else I can describe this... both of the hashes you've posted are...
Exactly. The only difference is that the "suspicious" version is a new version with improvements. We don't provide old downloads because there is...
We've recently changed WSA to now use a toolbar more similarly to what the BrightCloud toolbar does (although it is more feature-full but does...
I've replied in the Community now as well: "As has been stated before, different download locations have different checksums, and every update...
There are two different browser extensions - a branded version of Lastpass and the Web Filtering extension. If you're already using Lastpass, you...
Separate names with a comma.
