We don't consider the license to require HTTPS as it is otherwise protected by the user's account.
I agree that this should be fixed even if it doesn't happen everywhere. We had two reproducible cases come in and were able to fix both of them...
They never expire if left unactivated.
As far as I know, that's correct.
We've been diagnosing this in-house as well and should have it fixed in the next update.
Thanks - I'll pass this onto our marketing team!
We switched between approaches - we were first looking to keep everyone on the same set of products but have since moved to leave the license...
The My Account screen will read Essentials.
As far as I've seen, 2011 Essentials receives the same feature-set (which doesn't map onto a 2013 product exactly). You won't need to pre-upgrade...
No it doesn't, and that's by design. Browser add-ons are subject to the same sandboxing that the browser itself runs through and therefore can be...
It's been a long process so far but we're going to be migrating users from Prevx to Webroot. At the moment, this forum is officially the Prevx...
If you write into https://detail.webrootanywhere.com/servicewelcome.asp - our research team will be able to help you straight away :)
Thanks - just as I suspected! PM coming your way shortly :)
Could you open the file C:\ProgramData\WRData\WRLog.log and let me know if you see any lines referring to "Removed invalid LSP chain entry" or...
:thumb: Thanks again for your tireless debugging and effort in solving this!!
Well we should just close up shop because we clearly only have 1% marketshare thanks to this incredibly scientific test. Oh and by the way:...
Thanks - that helps. Could you send me a PM with the download link they sent you for the beta version? There are a few different versions of the...
Changing options at this point in your installation won't help. You'll need to uninstall, reboot, reinstall, and then manually change options...
Could you try uninstalling, reinstalling but do not import your configuration options, just change the configuration options manually? I suspect...
It could have been started by a protected application, which may add it to the list intentionally. As long as you're not seeing anything strange...
WSA should have an extremely clean uninstall - could you let me know if you started with the 7.0 version of Webroot or if you've only used...
Could you try leaving the heuristic settings at their defaults to see if that makes a difference? It could be silently blocking some operation in...
Could you let me know exactly what configuration options you're using? I'll add on days to your license if that's an issue, but let's first get it...
Rebooting should remove anything which isn't removed by default.
Yes, I suspect they are related. In the case of your license, the WSA Essentials license I sent you would have not included Lastpass as that was...
Separate names with a comma.
