ewido 4.0 hung up downloading signature 25.dat

The latest 25.dat signature download is hanging up on the download/install. ewido is sitting there showing "Downloading signatures/25.dat, recieve data" and is not installing the new signatures. Canceling the update does not stop the update attempt and release ewido 4.0

 

Same here with 1 exception I end up with an error saying "download of update package failed". They sure are having a lot of update servers problems lately. Hope they can get it working soon.

HelpFromFrance

 

Server: Apache/2.0.54 (Debian GNU/Linux) mod_chroot/0.4 mod_perl/1.999.21 Perl/v5.8.4
Transfer-Encoding: chunked
Content-Type: text/html
, Position: .\DownloadHttp.cpp, 625
Error: download of package failed, Position: .\updatelib.cpp, 1080

 

Just retried the update and it worked. Don't know what they did, but they did it quick!

HelpFromFrance

 

We read that here and had a look at it immediately because this is an really urgent problem if you cannot update correctly

BR

 

Got it too

Seems like there should be a "time out" error in ewido such that it just doesn't sit there waiting and hanging....suggested enhancement

 

Mine did give an error, did not hang at all.

HelpFromFrance

 

Immediatly after the 25 update my machine slowed down very much, ewido used 55% cpu at that time. After a short time couldn't read it anymore as process explorer stopped completely monitoring. No reaction anymore clicking mouse on other things and I had to reset the machine. After that working ok again, no spikes (yet)

logfile:

synchronize database and filecache
synchronize database and filecache
synchronize database and filecache
synchronize database and filecache
synchronize database and filecache
Timer deletion failed, Value: 000003E5
Timer deletion failed, Value: 000003E5
Timer deletion failed, Value: 000003E5
synchronize database and filecache
synchronize database and filecache
Timer deletion failed, Value: 000003E5
Timer deletion failed, Value: 000003E5
Timer deletion failed, Value: 000003E5
Timer deletion failed, Value: 000003E5
Timer deletion failed, Value: 000003E5
Timer deletion failed, Value: 000003E5
synchronize database and filecache
synchronize database and filecache

Gerard

 

I did once (got an error message), when I disabled Norton Internet Security firewall. But with NIS 2006 fully enabled...no error from ewido....just sits there.

 

I fully agree - but presently (since yesterday) I can't update either manually or automatically. Any idea of what's happening - is the update server down?