Ilya Toytman provides excellent service!

I want to thank Ilya Toytman for the excellent support that he provides in these forums. He really does a great job.

He responds to technical issues, general usability questions, confused musings of newbies (like me ), and just about any other type of thread. He offers ideas, discussion and solutions.

He posts here frequently, including weekends, and his tips or solutions are often received days sooner than replies from Acronis Support, which further increases the value of Ilya's contribution.

I have personally benefitted from Ilya's involvement, and I've seen that many others do as well. Acronis is lucky to have Ilya, as he is a very positive ambassador for their company.

Thanks Ilya!

 

I second that!

 

Me too. Particularly when you consider he often has to answer the same questions time and time again. It must be very tempting sometimes just to say "read the Stickies, read the on-line FAQ, search the Forum and if all else fails RTFM!!".

 

I'll second your second, does that make it a third or a forth

Cheers

 

Don´t forget that he helps on Sunday too.

Best Regards,

DonKid.

 

I didn't forget. That's why I wrote: "including weekends".

 

Ilya Toytman

Absolutely Fantastic Service !!! .....THANKS....

 

Yes, this forum is extremely lucky to have him!! I can't think of another with such great support.

 

Thanks Ilya!

 

I've been watching his work in here also as I check through the forums and I certainly agree with what's been said here - there's a lot in here for him to keep up with, too! Good work

 

Ilya also keeps an eye on problems he asks us to refer to tech support. I'd like to add my name to his fan club.

 

Ilya Toytman for Prime Minister UK

 

Another thank you and good job

Thanks,

Chris

 

He's got to be better than any of the present candidates!

 

I couldn't agree more. No matter how long the problem persists, he never gives up. And he manages to stay courteous throughout. I know of many customer service departments that could do with his skills!