Latest Ewido #970 update problem

I have auto download but Ewido still says it's on 968... and if I update manually it says no new update available...strange

 

We have recently moved to a new update-server. Simply wait a few hours until your DNS refreshes and points to the new IP...

 

It's now about six hours later, and a few restarts too.. and still no update

 

Hi Edwin024,

I already have it since 13:59:45 (GMT)...

Regards

 

DNS updates can take up to 24h (update.ewido.net should point to 212.112.236.135)

 

Where can I put the other IP?

Or must the ISP do this, because of the DNS...

Anyway: here comes a config problem of Ewido in the public eye. Why can't we config that update thing at all...

 

It's now Monday, 12:42 and still no update here. This way Ewido is getting pretty useless...

 

Could you please ping "update.ewido.net"? To which IP does it point to?

 

The old server should now also be up 2 date, big sorry for the delay!

 

I am having problems also with edwido updating i always do mine manually when i try to update it says update available then displays unknown update format 2 does anyone know what this means.

 

Which other security programs do you run?

 

nod32 with high efficiency was causing issues here, when setting it back to high compt. all was well

 

i have this too recently, it takes two or three goes to get the update.

EDIT it was only the last day or so. i just tried it and it worked first time.

 

after I wrote a message to Ewido they put back the updates on the old server too...that's why it works now without any problems.

 

this is where i update from when i ping update.ewido.net - 212.112.236.135

 

hold on, i update from 217.172.187.213 sorry

EDIT this time it is 212.112.236.135

i think that's it.

 

No, both IPs are valid -> DNS load balancing

 

thanks they are the two places and i think they both work fine now. thanks for the help, Fish

 

I still use the old server... it seems to take ages before the DNS finally is corrected by the ISP's....

 

The old server is now part in a load balancing server array so it shouldn't be a problem if you still connect to it

 

I don't choose where I download it from... But Ewdio gives me the updates, so that's cool enough