Latest Ewido #970 update problem

Discussion in 'other anti-trojan software' started by Edwin024, Mar 6, 2005.

Thread Status:
Not open for further replies.
  1. Edwin024

    Edwin024 Registered Member

    Joined:
    Nov 14, 2004
    Posts:
    1,000
    I have auto download but Ewido still says it's on 968... and if I update manually it says no new update available...strange
     
    Last edited by a moderator: Mar 6, 2005
  2. peter.ewido

    peter.ewido former ewido team

    Joined:
    Nov 10, 2003
    Posts:
    737
    Location:
    Brno, Czech Republic
    We have recently moved to a new update-server. Simply wait a few hours until your DNS refreshes and points to the new IP... ;)
     
  3. Edwin024

    Edwin024 Registered Member

    Joined:
    Nov 14, 2004
    Posts:
    1,000
    It's now about six hours later, and a few restarts too.. and still no update o_O
     
  4. rdsu

    rdsu Registered Member

    Joined:
    Jun 28, 2003
    Posts:
    4,456
    Hi Edwin024,

    I already have it since 13:59:45 (GMT)...

    Regards
     
  5. peter.ewido

    peter.ewido former ewido team

    Joined:
    Nov 10, 2003
    Posts:
    737
    Location:
    Brno, Czech Republic
    DNS updates can take up to 24h (update.ewido.net should point to 212.112.236.135)
     
  6. Edwin024

    Edwin024 Registered Member

    Joined:
    Nov 14, 2004
    Posts:
    1,000
    Where can I put the other IP?

    Or must the ISP do this, because of the DNS...

    Anyway: here comes a config problem of Ewido in the public eye. Why can't we config that update thing at all...
     
    Last edited: Mar 6, 2005
  7. Edwin024

    Edwin024 Registered Member

    Joined:
    Nov 14, 2004
    Posts:
    1,000
    It's now Monday, 12:42 and still no update here. This way Ewido is getting pretty useless...
     
  8. peter.ewido

    peter.ewido former ewido team

    Joined:
    Nov 10, 2003
    Posts:
    737
    Location:
    Brno, Czech Republic
    Could you please ping "update.ewido.net"? To which IP does it point to?
     
  9. peter.ewido

    peter.ewido former ewido team

    Joined:
    Nov 10, 2003
    Posts:
    737
    Location:
    Brno, Czech Republic
    The old server should now also be up 2 date, big sorry for the delay!
     
  10. kenja

    kenja Registered Member

    Joined:
    Feb 14, 2005
    Posts:
    9
    I am having problems also with edwido updating i always do mine manually when i try to update it says update available then displays unknown update format 2 does anyone know what this means.
     
  11. peter.ewido

    peter.ewido former ewido team

    Joined:
    Nov 10, 2003
    Posts:
    737
    Location:
    Brno, Czech Republic
    Which other security programs do you run?
     
  12. Infinity

    Infinity Registered Member

    Joined:
    May 31, 2004
    Posts:
    2,651
    nod32 with high efficiency was causing issues here, when setting it back to high compt. all was well ;)
     
  13. iceni60

    iceni60 ( ^o^)

    Joined:
    Jun 29, 2004
    Posts:
    5,116
    i have this too recently, it takes two or three goes to get the update.

    EDIT it was only the last day or so. i just tried it and it worked first time. :)
     
  14. Edwin024

    Edwin024 Registered Member

    Joined:
    Nov 14, 2004
    Posts:
    1,000
    after I wrote a message to Ewido they put back the updates on the old server too...that's why it works now without any problems.
     
  15. iceni60

    iceni60 ( ^o^)

    Joined:
    Jun 29, 2004
    Posts:
    5,116
    this is where i update from when i ping update.ewido.net - 212.112.236.135
     
  16. iceni60

    iceni60 ( ^o^)

    Joined:
    Jun 29, 2004
    Posts:
    5,116
    hold on, i update from 217.172.187.213 sorry

    EDIT :oops: this time it is 212.112.236.135

    i think that's it.
     
  17. peter.ewido

    peter.ewido former ewido team

    Joined:
    Nov 10, 2003
    Posts:
    737
    Location:
    Brno, Czech Republic
    No, both IPs are valid -> DNS load balancing ;)
     
  18. iceni60

    iceni60 ( ^o^)

    Joined:
    Jun 29, 2004
    Posts:
    5,116
    thanks :) they are the two places and i think they both work fine now. thanks for the help, Fish :cool:
     
  19. Edwin024

    Edwin024 Registered Member

    Joined:
    Nov 14, 2004
    Posts:
    1,000
    I still use the old server... it seems to take ages before the DNS finally is corrected by the ISP's....
     
  20. peter.ewido

    peter.ewido former ewido team

    Joined:
    Nov 10, 2003
    Posts:
    737
    Location:
    Brno, Czech Republic
    The old server is now part in a load balancing server array so it shouldn't be a problem if you still connect to it ;)
     
  21. Edwin024

    Edwin024 Registered Member

    Joined:
    Nov 14, 2004
    Posts:
    1,000
    I don't choose where I download it from... But Ewdio gives me the updates, so that's cool enough :)
     
Thread Status:
Not open for further replies.