Hitman Pro Support and Discussion Thread

Thanks for posting your procedure.

 

To be fair, you would have had the situation with some other antivirus software too. Unless an antivirus includes some form of HIPs, they are very limited when it comes to detecting unknown threats. I've used MBAM quite a lot to remove threats that have been missed by whatever antivirus software is running on the computer.

 

True Roger - to an extent. However several other AV sites I checked at least made mention of the Antivirus Security Pro Trojan. Symantec did not.

And this is certainly NOT an unknown threat, is it? The same Trojan was very active in 2009, though the inability to start in safe mode is a new wrinkle I admit.

Thanks!

Jim

 

By unknown, I meant unknown to the antivirus you are using.

 

OK - understood, Roger.

Thanks!

Jim

 

cannot start HitmanPro v3.7.8 Build 208 here is error
Description
Faulting Application Path: C:\HitmanPro v3.7.8 Build 208\HitmanPro_x86.exe
Problem signature
Problem Event Name: BEX
Application Name: HitmanPro_x86.exe
Application Version: 3.7.8.208
Application Timestamp: 526fcfd0
Fault Module Name: HitmanPro_x86.exe
Fault Module Version: 3.7.8.208
Fault Module Timestamp: 526fcfd0
Exception Offset: 0016e5d4
Exception Code: c0000417
Exception Data: 00000000
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 2f74
Additional Information 2: 2f74b750526ceb9d7340dfa90d964544
Additional Information 3: 302e
Additional Information 4: 302e778228356406c31837f1fbef42fe

Extra information about the problem
Bucket ID: 3971255425

 

Do you have a dump? See event log.

 

how to creat dump

 

When the crash occurs, it writes a .mdmp and the path is shown in the message or Event Log of Windows.

But you can also run HitmanPro with the following command line:

HitmanPro.exe /debug:full

Then HitmanPro will write a dump and show a message where it is located. You can send that dump to erik [at] surfright.com using www.wetransfer.com.

 

here are more dump files
-http://we.tl/gmZtwUKsIR-

 

btw why is Ikarus and Emsisoft are gone

 

Emsisoft I believe is still there. Ikarus is gone.

 

nope i checked and Emsisoft is MIA

 

Still there with Bitdefender and Kaspersky Labs for me.

 

How can you tell? When I open HMP it says Bitdefender, Emsisoft and Kaspersky Lab.

 

+1, see screenshot

 

looks can fool you Emsisoft is MIA

 

How do you know?

 

because i did a scan with it and files that were found by Emsisoft were gone

 

new beta v3.7.8.209 out
Fix DACL (security rights) on the executable is extremely long

 

Removed previous version to install the beta and now I can't get it to activate the "Scan with HitmanPro" in right click files and folders because it's greyed out. Did the feature get removed?

dja2k

 

That is normal for the beta. This workaround may still work: https://www.wilderssecurity.com/showpost.php?p=1879235&postcount=3107.

 

That seemed to work, thanks!

dja2k

 

HI,

I used 64Gb USB flash drive to install and use Hitman pro which worked wonderfully.

The problem i have is that is created a 3.76Gb partition and has unallocated 28Gb left on the USB drive. I cannot format or restore the 64Gb stick to its orignal glory and i am stuck with just 3.76Gb partition.

Does anyone have any ides on how to restore back to NTFS and open up the other 32Gb which appears to be missing.

I have tried to use convert in command promt with admin right with no joy and eveything else i have tried has failed.

Many thanks,
Mark.

 

Possibily this one: http://www.neowin.net/news/usb-disk-storage-format-tool-50