Nod AV 6 final Crash Outlook 2013

Discussion in 'ESET NOD32 Antivirus' started by Zardoc, Jan 16, 2013.

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  1. Zardoc

    Zardoc Registered Member

    Like the title says, Outlook 2013 RTM crashes with Final version 6 of NOD. I did not have this issue with RC version. I uninstalled everything and re installed.

    I still have the same issue.

    Is there a workarounf until the fix?

    Thanks. :cool:
     
  2. Zardoc

    Zardoc Registered Member

    BTW, I have an exchange account and 2 pst accounts.

    I also use a french software for spelling correction called Antodote But even uninstalled I still get a crash, but it wasn't an issue with RC version.

    Thanks
     
  3. Geosoft

    Geosoft Registered Member

    Try running

    Outlook.exe /safe

    It'll disable all add-ons
     
  4. Zardoc

    Zardoc Registered Member

    Yes I know, but it's a workaround, not a solution. :doubt:

    Thanks though.
     
  5. Zardoc

    Zardoc Registered Member

    Disabling antispam toolbar solves the issue for now.

    In simple language:
    Advanced set-up/Web&Email/Email client integration Disable all 4 boxes
     
  6. Zardoc

    Zardoc Registered Member

    Version 6.0.308 still has Outlook crash on send message. :doubt:
     
  7. Zardoc

    Zardoc Registered Member

    Doesn't fix OE crash
     
  8. Zardoc

    Zardoc Registered Member

    Is there a Fix yet?
     
  9. Grouchy

    Grouchy Registered Member

    I'm same this issue.

    This issue(bug) are occur all NOD32 Version 6.(6.304.x & 6.308.x)
    I'm using Korean version.
    I was tested Korean Version, English Version, Chinese Version and
    Windows 8 X86&x64, Windows 7 X86&X64.
    Finally, All case are occurs same issue.
     
  10. zoso

    zoso Registered Member

    Didn't fix my Outlook. Had to disable integration in the meantime so it's lost half of its functionality.
     
  11. Zardoc

    Zardoc Registered Member

    It's been a month so far!

    Is there a fix on the way or what?

    :rolleyes:
     
  12. Marcos

    Marcos Eset Staff Account

    The issue will be addressed in the next service release. You can disable integration with MS Outlook as a temporary workaroud; email downloaded via POP3/IMAP will be scanned anyway.
     
  13. Zardoc

    Zardoc Registered Member

    Hi Marcos, I posted the thread on how to disable. Thanks.

    When is the next service release expected?

    Thanks.
     
  14. Marcos

    Marcos Eset Staff Account

    Soon, no exact date has been set yet. It's being tested.
     
  15. Zardoc

    Zardoc Registered Member

    Hi Marcos,

    I would like to know if there is a probable update for the Outlook issue.

    It has been almost 2 months working with a a crippled NOD32 :doubt: .

    Thanks
     
  16. Marcos

    Marcos Eset Staff Account

    See my reply above. It takes time to test about 130 installers thoroughly plus the release must be done in a managed way. Releasing a new version of a product is always a matter of several weeks, if not months. The same goes for risky modules which may affect the functionality of millions of ESET's users.
     
  17. Zardoc

    Zardoc Registered Member

    Thanks Marcos.

    It may test your patience, but it calms my nerves.

    :cool:
     
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